Traci Mcmath, M.Ed. Email & Phone Number

San Antonio, Texas, United States

As a part of the Product Education Enablement and Project Success team, I:- Collaborate on design to promote quality, consistency, and scale- Design, develop, and maintain tools, templates, and processes to promote quality and consistency- Enable teams on new methodologies and processes- Research and analyze existing processes to discover ways to improve quality, efficiency, and productivity

San Antonio, Texas, United States

Product Education Content Methodology

San Antonio, Texas, United States

Empowering Salesforce partners to support our Salesforce customers while also growing their own firms, I lead curriculum design and course development processes to transform technical and business content into engaging learning experiences. Collaborating with internal and external stakeholders in the partner community, I provide feedback and consultation on best eLearning practices and Salesforce standards to stakeholders, subject matter experts (SMEs), and learning designers to impact operational improvement.- Presenter at Salesforce Days: The Power of Automation, June 24, 2022- OmniStudio Education Steering Committee partner since July 2022- Participated in the Arti Awards contest, July 2022- Presenter at Salesforce Days: Process Automation Fast Path, August 30, 2022- Presenter at Salesforce Days: Process Automation Fast Path, December 6, 2022- Friend of TEE award, December 14, 2022- Presenter at Salesforce Days: Process Automation Fast Path, January 3, 2023- Curriculum Project Manager since February 2023- Supported 32 presenters at Texas Dreamin' 2023 in Austin, TX- Presenter at Salesforce Days: Hyperforce Premium Capabilities, May 31, 2023- Supported the Trailhead Academy Job Task Analysis for new credential, June 2023

Dallas, Texas, United States

Transforming technical and business content into engaging learning experiences to support the sale and implementation of Salesforce products, I collaborate with internal and external stakeholders in the partner community. Adhering to best eLearning practices, as well as Salesforce standards, I also provide feedback and consultation to various stakeholders and subject matter experts (SMEs) to impact operational improvement. Translating complex concepts into short and concise learning assets infused with interactivity is always my goal. • FY22, Q4 Recognition: Courageous Communicator Award• Enrolled in the Great Leader Pathways Program as a Growing Expert for FY23 • Verified Course Designer 2.0 achieved, 2022• Chosen to represent our team in EMEA as the Learning Designer assigned to FSC Use Case Partner Enablement Banking Workshops in London, Amsterdam, and Paris• Supporting the creative growth and success of our LD team by serving on the Storyline Committee and LD Image Repository team• Present demos, training, and team building activities at team meetings• Recipient of The Peggy Olson Award for my ‘Get it Done’ attitude and strong project management skills, FY22• FY22 Impact Trailblazer with 66 VTO hours and 100% Donation Matching in under 6 months as an FTE; FY23 Impact Trailblazer as of March 8, 2022• Perform peer coaching on a regular basis for everything from stakeholder and project management to course design and build• Maintain Salesforce Inclusive Hiring Certification and serve on interview panels to support inclusive hiring practices• Created a learning asset tracking tool for my team, helping us to collaborate with stakeholders on the timeline and steps in the development process• Salesforce Trailblazer since December 2020, reaching Ranger rank in November 2021• Consistently participate in live and self-paced professional development training• Increased my Salesforce business acumen by viewing the Simply Put series on Salesforce+

Texas, United States

・Trailhead & Trailblazer Connect 2/4/2021 - Salesforce Fundamentals: Solving Business Problems Using Salesforce 2/11/2021 - Salesforce Fundamentals: Getting Started in the Salesforce Ecosystem ・Stack Skills: Project Management Professional (PMP) - 6th Edition training ・Articulate360 2/11/21 Webinar - Deconstructing an Animated Menu with Motion Paths 2/22/21 Webinar Series: Getting Started with Multimedia in Storyline 360 2/22/21 Webinar Series: Getting Started with Variables in Storyline 360 2/23/21 Webinar - Preview, Publish, and Review in Storyline 360 2/23/21 Webinar Series: Getting Started with Variables in Storyline 360 - Using Number Variables 2/24/21 Webinar - Overview of Articulate 360 2/24/21 Webinar Series: Getting Started with Variables in Storyline 360 - Using True/False Variables

United States

Dallas-Fort Worth Metroplex

Delivered training, support, and motivation to call representatives to boost program performance, including Independent Contractors in a Work at Home Agent environment utilizing virtual huddle sessions, LMS, incentive campaigns and electronic communication tools.Collaborated with external clients and internal team to drive client sales goals by becoming an SME, developing creative & effective solutions to trending issues in a concise and engaging format that simplified complicated processes into manageable piecesDeveloped and managed engaging coursework within a Learning Management System (LMS) to increase the attainment and development of effective knowledge & strategies for the entire continuum of an agent's journeyPrioritized program needs by responding to shifting issues and recognizing opportunities to boost performance with thorough, but expedient approaches for multiple programs, including insurance claims, insurance sales & direct marketing of beauty products.Represented Working Solutions at Best Places to Work Awards, Dallas, TX 2019

Coppell Middle School North

Developed individualized action plans using disaggregated data analysis and conducted stakeholder meetings to present proposalsThrough effective communication, motivation and training, managed a staff to successfully deliver final proposalsDelivered performance reviews to multiple stakeholdersMember of Campus Site-Based Decision Making Committee (5 years), Campus Spelling Bee Coordinator, UIL CoachGEM (Great Educators Matter) Teacher in 2015Recognized as Apple Teacher for completing training through Apple Teacher Learning CenterEmployee of the Week during the 2014 school year

Irving, Texas, United States

Through effective communication, motivation and training, collaborated with colleagues to promote campus goals & student successDelivered performance reviews to multiple stakeholdersSupervised the Special Education professional and paraprofessional staff to provide effective special services to the student population, including managing a staff, training professional educators, and collaborating with academic consultants and school leadership teamHighlights:Member of district-wide Design Team for Inclusion Improvement and Elementary Resource Math CommitteeTeacher of the Year Nominee 2012TOT (Trainer of Teachers) for District Co-Teaching initiative in 2012Chosen to attend the Inclusion Works! Conference in 2013 and the Mickelson ExxonMobil Teacher's Academy in 2012

Del Rio, Texas, United States

Aided non-native speakers in acquiring English language skills and succeeded in increasing reading fluency and vocabularyPartnered with a colleague to set up social studies and science support for English language learners

Dallas, Texas, United States

Facilitated learners to master the Texas Essential Knowledge and Skills standards and objectives in a laboratory school:Participated in the J. Erik Jonsson Community School's Research Program to study student engagement.Served on Curriculum Enhancement Team that identified effective curriculum methodology and presented findings to school staffContributed to The Institute for Excellence in Urban Education's program for Teacher Training by serving as a model teacher for observations and by participating in discussions with teachers and administrators after observations

Llano, Texas, United States

Restructured Behavior Redirection Program; supervised para-professional staffHighlights:- Reorganized student data to facilitate analysis utilized in diagnosing patterns and problems- Restructured an existing learning environment to increase efficiency and the potential for achievement; Designed an innovative behavior management plan to enhance the physical and emotional safety of the learning environment- Planned and introduced an incentive system to improve student performance- Restructured and implemented a behavior redirection program for high school special education students; trimmed program caseload by 20% by guiding students to successfully complete the program

San Angelo, Texas, United States

5th Grade Classroom TeacherProvided District Staff Development trainingRecipient of San Angelo Schools Foundation grantEstablished first Elementary Science Lab for the districtMember of SAISD Vertical Alignment Team

Ai Associate, Artificial Intelligence, Certification

Foundational skills in the ethical and responsible handling of data as it applies to AI in CRM

Women In Leadership Certificate Program, Organizational Leadership

Master'S Of Education, Special Education, Graduate

Bachelor Of Science - Bs, Interdisciplinary Studies, Minor In English Literature, Gpa 3.8

Activities and Societies: Honors: -Kappa Delta Pi -Alpha Chi -Sigma Tau Delta -TSEA (Texas Student Educators Association) Secretary.

Associate Of Arts - Aa, English

Activities and Societies: TSEA (Texas Student Education Association)