Bartender for tasting room. I currently handle customer relations, cash transactions, opening and closing procedures.

Answers central telephone system and directs calls accordingly.• Assist consumer customer inquiries and answers questions/troubleshoot with consumers by telephone; transfer calls/take messages when necessary; and transfer to the appropriate person/department when needed.• Coordinated with HR and Vendors/Clients for onsite visit/meetings• Greet and check in vendors/customers.• Assisted with developing spreadsheets for benefits packages for HR• Assisted with HR so that employees understood benefits that are available to them.• Assist HR with duplicates and distributing materials as needed.• Assist HR with composing, typing and/or editing correspondence, reports, memoranda and other material as needed.• Assist with HR in developing and maintaining office forms and procedures, and assists with administrative tasks as needed.

Helping others change their life, physically and financially. Ask me how. www.advocare.com/120433509

Work with clients to print, scan, and/or email blueprints, brochures, business cards, promotional items, signs, etc. Work with different vendors/graphic designers to customize clients needs.Maintain quickbooks, convert files to PDF formats, answer calls, invoice vendors and clients.

Manage staff of 150+ employees Coaching and Counseling, Evaluations, Schedules, Payroll, Ordering, Shift Reports, Hiring, Approve and Deny time off requests, manage staff, check requests/invoicing, labor analysis reports, run nightclub on weekends, work closely with HR regarding issues and concerns of staffing needs, LOA and FMLA.Handle staff and customer concerns.Provide Four Star four Diamond by AAA guest service

Supervise staff of 150+ employeesCoaching and Counseling, evaluations, schedules, ordering, shift reports, hiringHandle customer and staff complaints Provide Four Star Four Diamond by AAA guest service

Club AmbassadorIn charge of bar and security staff of 30 personsIn charge of payroll, schedules, coaching and counseling, evaluations, ordering, hiringIn charge of all VIP reservations, meeting and greeting with VIP clientsHandle customer and staff complaintsProvide Four Star Four Diamond by AAA guest service.Implemented new training manual for Bartenders, Cocktail Servers, Apprentice Bartenders, and Door Hosts

Receive drink orders from customersSet up and clean up designated VIP areaProvide receipts/tickets through Micros systemMake drinks for tables upon request.Provide Four Star Four Diamond by AAA guest service