Tracie Sharp Email & Phone Number

Hampshire And West Sussex

Overseeing 18 funeral homes, throughout Hampshire and West Sussex.

Hamphire

Working on all aspects of funeral arranging and more, making sure to deliver exceptional customer service. Position held was during Covid, so had to change working situations on, sometimes, a daily basis. • Overall responsibility for fire regulations, health and safety for premises• Bereavement service for families• Networking with 3rd parties and local community• Administration for all funerals• Act as Funeral Director at both graveside and Crematorium • Adhere to strict government guidelines for all legal documentation• Arranging masonry, and assist other branches • Social media for local branch• Promote and sell Coop funeral plans

London, Greater London, United Kingdom

• Implementation of CRM into business• Target reached within 4 months of joining company• Increased business within first 3 months by 18%• Implementing sales process within company• Finished sales financial year 225% over my target• Finalist Ex Military Business Awards for Outstanding Achievement 2020Main Responsibilities• Sales strategy for all 21 properties throughout Europe• Negotiate contracts and agreements• Maintain and develop existing accounts• Update CRM system and weekly reporting• Develop sales team through mentoring and buddy system• Fam Trips and any conference/exhibitions throughout EuropeSafestay offer hotel & hostel accommodation in the heart of some fantastic cities throughout Europe, including Barcelona, Madrid, Prague Brussels, plus hotels in Berlin and Vienna. My role was to generate revenue through outreaching to agents and leisure guests alike. Driving ABR as well as occupancy. Working alongside General Managers to collate a sales strategy for each property, as well as driving incremental income through various channels. Offering operational assistance, and also food and beverage guidance, where possible. Main targeted groups are - sports agents and groups, hen/stag agents and groups, tour groups, school groups and agents and single travellers.

Southampton

• Oversee all conference, event and sales within the hotel• Manage and develop a team of 9• Local and Global account manager• 100% Mystery shopper call• Additional 1000 room nights for local corporate clients in 6 months•Increase football teams from 3 in 2017/8 to 27 in 2018/9 Main responsibilities• Increase global and local corporate market - market share• Organised all hotel events• Sporting teams/entertainment groups • Rate negotiation and analysis• Targeted on £1.4m for MICE bookings • Targeted on £4.2m for room revenue• Lapsed and inactive accounts • Conversion rate of 30% of all incoming enquiries • Fam trips, lobby hosting, networking eventsI was employed as Director of Sales for Grand Harbour Hotel. Lead generation and corporate clients were my main focus, as well as RFP;s, business plans and monthly reporting to the board. I am a member of the executive management team responsible for all sales and marketing activity for this iconic 4-star hotel in Southampton. Working with the corporate, conference, group, leisure and cruise markets as well as supporting with food & beverage and spa marketing strategies via print and digital marketing alongside the development of social media channels.Working with both local and national corporate accounts to maximize revenue, and build relationships for the hotel. Rate negotiations, client agreements, fam trips, account reviews are just some of the main tasks.

Portsmouth Gunwharf Quays

Achievements• YOY Sales growth of 17% and a national high achiever• Winner of the Employee of the Year category (2014) at the recent Portsmouth Women in Business Awards • Runner up National Women in Business Employee of the Year 2015Main Responsibilities- Recruiting, training and developing of all new sales managers within southern area- Targeted within 3 areas, including new member acquisition, package sales, and revenue - Responsible for Reading and Coventry sales teams- Implemented sales process for southern sales managers- Promoting the casino through outside networking events, and developing local media contacts- Promoting and driving show bar income streams and attendance - Account manager for major accounts including Coffin, Mew & Clover, Johnson Press, MOD- Planning, organising and implementing package structure within casino, including new entertainment packages- Responsibility for Advertising and Marketing P&L- Setting sales plans and forecasting with General Manager

Portsmouth Football Club

Achievements• Exceeded corporate sales target month by month. • Increased YOY sales for corporate hospitality and non-match day events by 22%. • Implemented wedding packages in the club. Main Responsibilities- Promoting the club to corporate clients for match day and non-match day events- Compiling and implementing sales and events marketing strategy with the commercial director- Working alongside Operations Manager to plan and successfully execute events and functions - Out-reach activities within a 50 mile radius promoting various aspects of PFC - Looking after visiting Premiership team managers - Helped with the co-ordination and organisation of live music events at the club- Organising and hosting clients at away matches– Arsenal, West Ham. Chelsea, Manchester United- Training and overseeing two sales consultants

Hampshire And Surrey

Spent 11 years as a Sales Manager or Conference & Events Manager between 1995 and 2006. During this time I worked at large corporate hotels within the area. These include, Queens Hotel, Portsmouth, Hilton Portsmouth and Newbury, Q Hotels - Norton Park and Hampshire Court, HIEx Gunwharf Quays and Holiday Inn Guildford.Within my time at the various hotels, I managed events for large Blue Chip companies, from the planning stage to the execution. Pfizer, Sanofi Aventis, Zurich, Colas, Schwepps to name a few.Main areas were as follows -B2B and B2C businessConference and Event ManagementAccount ManagementTraining and Development of staffForecasting and sales strategySocial Media, local advertising, outreach, networkingRevenue targetedBalance scorecard and mystery shopper scoring within department and whole hotel

Employed as a Data Telegraphist in the Royal Corp of Signals.

Sales And Business Management

Hospitality, Business Management, Hnd Distinction