Tracie Demianiuk, Pmp, Cssgb Email & Phone Number

Fargo, Nd, Us

Fargo, North Dakota, United States

Focus on enterprise-wide risk activities such as risk and control inventories, preparing analysis and reports, assisting with various projects and developing risk mitigation action plans.

Fargo, North Dakota, United States

Processed incoming loan documentsAssisted the post-closing team in auditing loan files for the appropriate loan documentsJournaled daily investor funding transmittal and closed corresponding milestone in Encompass

Fargo, North Dakota Area

Collaborated with business partners and developers to implement updates to end user website portal; ensured requirements gathering was completed and User Stories were approvedSupported a project to replace Mainframe and all related file transfers with new server and file transfer processesManaged projects to enhance tools which automated business processesCreated project artifacts, including project plans and weekly status updates to be shared with stakeholders and met project management quality goalsCommunicated frequently with project owners, stakeholders and the project team to provide updates on project statusIdentified risks and critical issues; developed mitigation plans and resolutions, escalated as appropriateMonitored project budgets and schedules, including government-mandated due datesLed daily project stand-ups and other Agile ceremonies, where applicableApplied change management so that deliveries met expectations and deviations from the plan were communicated and impacts quantified

Fargo, Nd

Launched projects and newly designed processes to continuously improve the way we create digital mapsLed Global Production (over 1000 employees) through a process change so map products could go from quarterly to weekly release, creating value to our customers by providing fresher map dataActively participated in various Kaizen events, following the DMAIC improvement cycle to remove waste, redesign processes and reduce cycle time. For example, I participated in one Kaizen event where we redesigned the process around how we handled map exceptions, which increased the quality of our mapDeveloped team of 7-10 people by setting goals, creating development plans and holding performance reviews so they had opportunities to be high performers and meet company objectivesPerformed all aspects of project management to complete numerous coding projects each quarter by working with suppliers, planners and coding teams, including quality assurance

Fargo, Nd

Focused on project coordination for new Pedestrian and Transit contentVisited another Offshore Production Center in Hyderabad, India to train geographers on transit timetable creation

Fargo, North Dakota Area

Interviewed for and selected by management for 6-week assignment in Mumbai, India to train our Offshore Production Center geographers on map coding and specifications. This allowed them to support the coding of our Advanced Driver Assistance System product to meet customer expectations.

Fargo, North Dakota Area

Quickly learned proprietary software and specification to build and maintain global digital map with 98% or better quality

West Fargo, North Dakota, United States

Held North Dakota Property & Casualty LicenseProcessed claims, renewals and endorsements for personal and commercial lines while providing excellent customer serviceResponsible for updating CRM softwareProvided training for all employees and agentsSet up procedures for all staff and developed new processes to improve efficiency

Dilworth, Minnesota, United States

Responsible for assisting clients with purchase of wide variety of home furnishingsEffectively provided customer service, processed financing contracts and scheduled deliveriesSuccessfully completed "Commitment to Excellence" program and served on Steering TeamReturned to Slumberland to work part-time as Sales Support in November 2003 to approximately May 2006. In the Sales Support position, I:Performed receptionist/front desk duties, answered and directed phone calls, received payments, prepared bank deposits, balanced cash drawer, Searched POS system to answer customer questions and manage customer expectationsUpdated POS system to schedule deliveries; verified next-day's deliveries with customers