Tracie Hoff Email & Phone Number

Franklin, Tennessee, United States

Nashville, Tennessee, United States

Role Overview: Conducted a comprehensive analysis of existing business practices and tools, resulting in the recommendation and implementation of industry best practices.Key Achievements:-Implementation and Configuration of BuilderTrend (cloud-based construction management software)-Standard Procedures: Ensuring consistency & improved quality across projects.-Implemented Advanced Analytics: Utilized data analytics to gain insights into project performance, identify… Show more Role Overview: Conducted a comprehensive analysis of existing business practices and tools, resulting in the recommendation and implementation of industry best practices.Key Achievements:-Implementation and Configuration of BuilderTrend (cloud-based construction management software)-Standard Procedures: Ensuring consistency & improved quality across projects.-Implemented Advanced Analytics: Utilized data analytics to gain insights into project performance, identify trends, and make data-driven decisions.-Enhanced Communication Tools: Integrated advanced communication tools to improve collaboration and information sharing among team members.-Task Automation: Introduced tools for automating repetitive tasks like data entry and report generation, reducing redundancy and minimizing human error.-Vendor Management Strategies: Improved vendor management strategies to enhance supplier relationships, negotiate contract terms, and ensure timely delivery of projects. Show less

Newport News, Virginia, United States

Role Overview: Managed the end-to-end implementation of Perfect Procure, a SaaS-based procurement-to-pay (P2P) platformDeveloped and conducted comprehensive product training workshops to enhance customer adoption and satisfactionCollaborated with product management to resolve system issues and implement enhancements, improving user experience and boosting client retention.Key Achievements:-Promotion: Elevated from Implementation Project Manager to Executive Consultant… Show more Role Overview: Managed the end-to-end implementation of Perfect Procure, a SaaS-based procurement-to-pay (P2P) platformDeveloped and conducted comprehensive product training workshops to enhance customer adoption and satisfactionCollaborated with product management to resolve system issues and implement enhancements, improving user experience and boosting client retention.Key Achievements:-Promotion: Elevated from Implementation Project Manager to Executive Consultant, recognized by senior management for outstanding performance.-Platform Design & Delivery: collaborated with Product Management and Dev Team to create a custom purchasing catalog system for internal purchasing to control spend and provide data driven reporting. -Team Leadership: Led a team of implementation consultants in onboarding clients onto the Perfect Procure platform across various industries (restaurants, hospitals, universities, governments, manufacturers, retailers), ensuring seamless integration and alignment with client objectives.-Cost Reduction: Achieved a 25-50% reduction in spending for accounts managed through effective platform implementation and strategic procurement practices.-Customer Engagement: Fostered strong client relationships by acting as a trusted advisor, understanding client needs, and providing tailored solutions that drove customer success. Show less

Newport News, Virginia, United States

Role Overview: Spearheaded the successful implementation and utilization of Proactis Contract Management for a diverse client portfolio, ensuring seamless integration and optimal platform performance. Engineered custom solutions within the system to deliver precise reporting, effectively eliminating issues related to contract auto-renewals and expirations.Key Achievements:-Client Onboarding Excellence: Guided clients from various industries, including grocery, education, and… Show more Role Overview: Spearheaded the successful implementation and utilization of Proactis Contract Management for a diverse client portfolio, ensuring seamless integration and optimal platform performance. Engineered custom solutions within the system to deliver precise reporting, effectively eliminating issues related to contract auto-renewals and expirations.Key Achievements:-Client Onboarding Excellence: Guided clients from various industries, including grocery, education, and government organizations, through a comprehensive onboarding process tailored to their specific needs.-Innovative Reporting Solutions: Developed bespoke reporting tools that empowered clients to monitor contract statuses, track critical dates, and proactively manage contract renewals and expirations.-Enhanced Contract Management: Streamlined clients' contract management processes, providing them with robust tools to control and oversee contract lifecycles effectively.-Cross-Industry Expertise: Leveraged extensive experience across multiple sectors to adapt the Proactis Contract Management system, meeting the unique requirements of each industry.-Client Satisfaction: Achieved exceptional client satisfaction by serving as a strategic advisor, understanding client needs, and delivering customized solutions that significantly improved their contract management operations. Show less

Phoenix, Arizona, United States

Role Overview: Managed the implementation and support of Intesource's SaaS procurement auction tool, ensuring optimal utilization and client success.- Promoted to Lead mid-way through tenure, taking on additional responsibilities including training new employees and overseeing team performance.Key Achievements:-SaaS Procurement Auction Management: Successfully managed the deployment and ongoing support of Intesource’s SaaS procurement auction tool, driving client and… Show more Role Overview: Managed the implementation and support of Intesource's SaaS procurement auction tool, ensuring optimal utilization and client success.- Promoted to Lead mid-way through tenure, taking on additional responsibilities including training new employees and overseeing team performance.Key Achievements:-SaaS Procurement Auction Management: Successfully managed the deployment and ongoing support of Intesource’s SaaS procurement auction tool, driving client and supplier adoption and satisfaction.-Client and Supplier Relationship Management: Built and maintained strong relationships with clients and suppliers, serving as their advocate and ensuring their requirements were consistently met.-Process Improvement: Identified opportunities for process enhancements within the auction tool and implemented solutions that improved operational efficiency and client satisfaction.-Data Analysis and Reporting: Analyzed auction data to provide actionable insights and create comprehensive reports that supported decision-making and strategic planning for clients and suppliers.-Cross-Functional Collaboration: Worked closely with internal teams, including sales, product development, and support, to deliver cohesive and effective solutions for clients and suppliers.-Training and Development: Developed and delivered comprehensive training programs for new employees, ensuring they were well-equipped to support clients and suppliers and use the procurement auction tool effectively.-Issue Resolution: Proactively identified and resolved client and supplier issues related to the auction tool, ensuring minimal disruption to their procurement processes and maintaining high levels of trust.-Customer and Supplier Engagement: Implemented engagement strategies that enhanced client and supplier loyalty and retention, particularly through the effective use of the procurement auction tool. Show less