Traci Ewing Email & Phone Number

Tempe, Arizona, United States

Change Delivery Leader for Enterprise Compliance Risk and Enterprise Compliance Operations

Mesa, Arizona, United States

• Led the engagement of Home Lending Servicing partners in the organizational journey towards achieving a target state data strategy through collaboration with Home Lending Servicing, DMI, Architecture and Technology leadership. • Aligned business needs and objectives to data capabilities and target state architecture. • Drove business and DMI initiatives through consultation, leadership, and positioning of data management capabilities.

Phoenix, Arizona Area

Project/Program Manager in the Data Program Project Management Office• Managed highly visible, multi-million dollar data efforts end to end.• Managed a project management team, as the Data Program PMO Team Lead, • Served as the program manger for Home Equity Integration - Downstream Impacts. At the time, Home Equity Integration was the largest effort in Consumer Lending, reporting status directly to the board of directors.

Phoenix, Arizona Area

• Managed large Data Program projects, working as the liaison between business partners, technical resources, relationship managers, and release management to ensure projects are delivered on time and within budget.

Phoenix, Arizona Area

• Served as the Consumer Project Manager for the Credit Analysis and Reporting (CAR) project.• Created and delivered all Enterprise Project Management required documentation including project plans, decision documents, change requests, flash updates, and key indicator reports.• Managed monthly Consumer Line of Business project assessment updates and communicated the results to key management. * Facilitated meetings with the Consumer business lines, Corporate Credit partners and the Project Management Office. * Managed all project activities resulting in 16 Consumer Lines of Business data feeds being loaded into the Teradata platform called CAR.

• Played a key role in managing Retail Financial Services Desktop (FSD) application development. FSD is the portal interface utilized by all Chase banking/call centers in the United States.• Coordinated all phases of Enterprise Change Management / Change Control for FSD intranet applications, which included creating change plans, closely tracking the deployment life-cycle, attending approval meetings, and creating detailed summary reports for management. • Managed development projects, resource forecasting, requirements, business analysis, timelines, and performance testing for Retail Financial Services development initiatives.• Produced and maintained infrastructure, process and disaster recovery documentation. • Monitored key project metrics to ensure quality on-time deliverables.• Developed resource allocation and financial reports used by business officers to manage budgets.• Created and tracked development service requests, and billed hours back to Retail Lines of Business.• Worked closely with IT Risk and Corporate Audit regarding application compliance and audit reviews.

• Virtually managed six application developers, which involved supervising resources, driving project schedule adherence, distributing workload, and conducting performance reviews.• Coordinated new project initiation, requirements, development efforts, and testing.• Researched and implemented new tools to improve content management.• Collaborated with Retail Marketing on a new design for the Bank One Retail intranet site.

• Led a team of intranet developers on intranet solutions for the Bank One Credit Card (BOCC) intranet site.

• Designed and developed the NASA White Sands Test Facility web site.• Interfaced with NASA management on web site design as well as development budget.

Johnson Space Center, Houston, Tx

• Served as the communications liaison between the Lockheed technical team and NASA Johnson Space Center.• Created technical documentation for NASA officials.• Coordinated all elements of large user meetings/software demonstrations at NASA.