Traci Morris Email & Phone Number

Richmond Hill, Ontario, Canada

Embross is an international, Canadian based provider of self service technology and automation solutions to airports, airlines and other service providers. In my role as a Senior Project Manager, I deliver technology solutions to customers based in the United States.

• Leading constantly changing, sometimes ambiguous, high-profile, customer facing, enterprise-wide initiatives from inception through production deployment. Ability to quickly pivot in an agile fashion when the need.
• Member of Core Team shaping and driving requirements to meet business strategic needs for national promotions.
• Regular reporting to Account Executives of project health and budgetary status with proactive information on potential issues, risks, and mitigation plans.
• Maintain open communication with business stakeholders and relay technical requirements in a way that they can see how their needs are being met.

Gainesville, Georgia, United States

• North American single source supplier of gasoline, biofuels, and alternative fuel products to commercial, industrial, and retail consumers. Essential supplier to hospitals, governments, major delivery and online sales.
• Planned and successfully delivered first of its kind customer portal through all phases of the lifecycle reporting directly to C-level Management and Directors.
• Managed unique, self-contained, cloud based, secure, fuel management platform providing automated reporting, and accurate operational and financial visibility to fuel consumers, including critical Fortune 500.
• Process improvement, analysis advisor, and team lead for revamp of customer onboarding and data collection initiative saving our company potentially millions in lost revenue.

Greater Atlanta Area

• Championed strategic technology team's large portfolio of sensitive, technical, innovation projects from inception to implementation by leading teams of up to 80 staff members on projects consisting of AI, machine.
• Managed global transit, scheduling, upgrades, and promotional marketing events for intelligent, check-in and baggage drop kiosks which autonomously deploy via geolocation technology to ease airport congestion which.
• Provided monthly, corporate-wide, financial and technical status updates to C-Level Management and Directors.
• Created online enterprise technology, software, and hardware library, eliminating antiquated process, and saving millions through standardization and efficiency improvements. Intranet, internet, and SharePoint.
• Led committees which contributed to creation of new, cohesive, enterprise-wide process of project approval lifecycle methodology.
• PM for General Data Protection Regulation (GDPR) initiative, minimizing opportunity of fines of up to €10M.

Alpharetta, GA

• Wireless business line of AT&T, a multinational conglomerate holding company.
• Successfully met or exceeded all project deadlines relating to time-sensitive and challenging conversion of 17 East coast market wireless companies' commission systems, their subscribers, and associated data acquired.

Alpharetta, GA

• National, small market-based cell phone company in over 100 markets in 22 states; acquired by Verizon as part of its national expansion.
• Drove innovation within organization, applying project management expertise and product knowledge to deliver and implement projects for new product solutions from conceptualization to execution. Managed 2 to 5 market.
• Saved approximately $3M+ within single year by leading team in implementing rating/billing measures to uncover revenue leakage.
• Delivered exemplary performance by driving critical project generating approximately $5.3B in revenue in 3 years.

B.A., International Studies/Foreign Relations

Activities and Societies: Member Alpha Mu Gamma - Honorary Academic Foreign Language Fraternity Focus of study: International Business.

German, German

Political Science And Government

Attended classes at Westminster College, brother school to William Woods University, in order to meet requirements for degree. Focus of.