Tracy Anthony Email & Phone Number

Arizona, United States

•Build and maintain relationships with clients during planning and on-property stages to cultivate positive experiences•Work closely with off-property Sales Managers to understand the needs of clients to ensure a smooth transition from the sales process to the planning phase•Maximize event revenue by looking for opportunities to up-sell in ways that are mutually beneficial to the client and hotel

•Secured highest revenue producing group contract for hotel generating over $1.5 million for 2017 and 2018•Achieved 172% of combined group room revenue and food & beverage revenue goal in 2017•Quickly responded to a high volume of potential business inquiries •Negotiated contracts to successfully close business while remaining mindful of hotel goals and client needs•Developed and maintained client relationships to create repeat business

•Solicited new accounts through local sales calls, prospecting calls, and use of business development tools to build demand for brand-new hotel •Responsible for the sale and event management of all hotel room blocks, group programs, and catering events•Attended networking events to increase awareness of hotel while building rapport with clients and colleagues to cultivate referrals•Implemented processes and Standard Operating Procedures during pre-opening phase to facilitate successful hotel operations once open

•Handled sales process for restaurant events and catering events•Prepared correspondence with meeting planners to obtain and organize event details while meeting deadlines to ensure timely distribution and communication of details to relevant departments•Executed and supervised successful events while acting as the liaison between the meeting planner and the hotel•Produced collateral and social media content to promote increased awareness of the hotel and hotel events

•Actively followed up with clients regarding potential business•Monitored meeting space, special concessions, and minimum requirements by reviewing contractual agreements•Created processes and documents to improve filing and tracking systems