Tracy Bond Email & Phone Number

IT Business Operations, IT Chief of Staff, PMO and Vendor relationships.Chief of Staff function includes; Advisor to the leadership teams on business (non-technical) matters such as organizational logistics, budget, business risk management, strategy & priorities, etc.Provide the objective lens for business metrics and productivity metrics. Directing the manager of IT Support Services, to ensure customer service metrics are met including process and policy, implementation and maintenance of end point environment, key metric reporting, working with Director of Info Security to enhance IT Governance. Directing Biomed Manager to ensure performance metrics are met. Directing the manager/ team of analysts responsible for the overall management/coordination of the Business Intelligence function . Developing and implementing strategies, plans, and processes to ensure the efficient and effective delivery of Business Intelligence services , Organizational strategy to achieve business metrics; assists in creating and evolving mission-vision-strategy-goals of the organization, PMO – all areas of the CIO, oversee the process to insure that all projects and resource needs are represented and managed holistically. Ensures leadership team is aligned on business matters; ensures organizational issues and risks are swiftly addressed. Measure business health of the IT organization, drives business improvement to achieve targeted metrics. Partners with HR, Supply Chain, AP and Payroll to enhance/improve Workday ERP system and other complementary system functionality. Finance – manage team that partners with Finance to create accountabilities & responsibilities are met with IT contracts based on capital and operating budget. Vendor - Leads supplier relationship management, maintains strategic relationships, monitors delivery to drive value from relationships. Operational Efficiency (OE) - Defines & monitors key metrics across the IT organization. Workforce planning

Responsible for the overall management and effective performance of the Information Systems (IS) Project Management Office (PMO). Accountable to deliver consistent and high quality project, program, process, and change control services that enable/support the successful execution of South Shore Health System’s organization strategy and priorities. Establish and facilitate effective project and change management governance and oversight. Build, maintain, and execute process and project management roadmaps, which are aligned with organizational strategies, priorities, and goals. Develop and manage comprehensive project portfolio, budgets, resource allocations, and costs with overall accountability for portfolio performance (key performance indicators and metrics). Prepare and deliver regular, effective communications to ensure leadership and project sponsors are adequately apprised of project statuses, successes, risks and issues. Establish professional standards for business process and project management - using industry innovations, best practices, standards, methodologies, and key performance metrics to drive continuous improvement.Lead strategic and tactical process architecture and design, with specific focus on the proactive identification and implementation of continuous improvement initiatives that generate value for the organization (capitalize on opportunities to improve productivity, quality, solutions quality, and cost effectiveness)Create organizational credibility with respect to all IS project management deliverables and process efficiencies by instilling the culture of execution, operational excellence, and accountability for outcomes. Manage project and change management staff, establish performance expectations and standards, Skilled in: critical thinking; removing obstacles and driving results; using sound judgment and business acumen to accurately analyze information and make solid recommendations;

South Weymouth, Ma

Manage the use of business resources to deliver the maximum value and benefits from projects and programs within the strategic portfolio. Identify, prioritize, and coordinating project and program resources engaged with all initiatives within the assigned project portfolio. Responsible for senior executive engagement and reporting on performance of initiatives within the assigned project portfolio.Responsibilities• Utilize fundamental project management processes, methodologies, tools and techniques with the ability to adapt them to the organization• Manage project budget and report on status monthly• Perform cost/benefit analysis, complex problem solving, risk management, make timely decisions to keep the project moving forward, provide project direction• Provide information regarding tasks, plans, schedule and strategies to stakeholders• Manage a portfolio of projects across various disciplines• Drive direction of project based on IT and or Healthcare knowledge• Manage Process Improvement initiatives utilizing Process Improvement methodologies• Provide direction on the automation of manual processes. • Work closely with Facility planning, Clinical leaders, IT and Biomed on new projects/initiatives.• Mentor Junior Level staff• Contribute to ongoing improvement of organizational project management processes• Support and advise executives on actions quarterly (or at other intervals as specified) reviews with senior business, IT, executives, stakeholder committees, the steering committee and other relevant bodies to validate and assess the project portfolio, execute change, and reprioritize to meet business needs as required

Norwood

• Conducts project management of multiple large IT projects within allotted time and budget• Knowledge of SDLC• Defined project scope, objectives, coordinates activities of project team• Work with business and technical teams to drive project execution• Identify resources, develop detailed work plans, schedules, project estimates, creates resource plans and status reports• Ensures adherence to quality standards• Conducts project meetings, responsible for project tracking and analysis• Monitors and reports project health as it relates to timing and budget• Assesses project performance and identifies/quantifies any variance to approved plan• Communicates with internal and external clients