Tracy Chen Email & Phone Number

Calgary, Ab, Ca

Canada

Canada

• Prepared project cost reports (weekly and monthly status reports, cash flows reports, forecast incurred cost reports) and analysis, and provided recommendations to project managers and clients.• Created, analyzed and reconciled project cash flow of man-hours, procurement and construction progress against forecasts and schedules.• Reviewed payments, invoices, and expenditures via SAP to validate project cost performance; conducted regular reviews of project forecasts and key performance indicators.• Maintained and developed the project work breakdown structure, and updated weekly and monthly reports to identify and mitigate cost overruns.• Assisted in setting up new contracts by providing both accurate and timely cost coding and processing change request orders.• Supported the objectives of Transportation Infrastructure, ensuring adherence to standard project management practices (commitments, project changes, contract changes, and invoices).• Monitored project implementation by preparing Conference Notes and HSE Metrics report.

China

• Initiated the management practices and planned projects schedule with businesses and technology groups• Organized effective bidding, planned, organized, and managed project development.

Dongguan, Guangdong, China

• Proactively led a 10-person project team, supported the goals and objectives of transportation infrastructure, such as estimating budgets, controlling costs and auditing changes and reports, ensuring adherence to standard project management practices and audit requirements throughout the project lifecycle.• Timely and effectively controlled costs of 250 projects with teamwork; saving a total of $30 million within budget.• Efficiently coordinated with prospective owners; architects; engineers and public authorities.• Supervised a team to prepare the office’s monthly, quarterly annual procurement and financial plans, as well as annual account statements.

Master, Business Administration

Customer Service Management

• Gained more client communication skills and techniques. • Provided customer service with professional computer system • Obtained.

Employment Skills

• Developed workplace Essential Skills in the Customer Service field • Improved individual and employment preparation skills