Tracy Davis Email & Phone Number

Blythewood, Sc, Us

www.facebook.com/treasuresbytracysc

Laid off from AT&T after 26 years of service.

Dallas, Tx, Us

Strategic Senior Contract Sourcing Specialist with extensive experience in sourcing and managing vendors for wireless cell site services, including HVAC, fire suppression, generator, tower, and building maintenance. Demonstrated proficiency in overseeing the entire vendor lifecycle from selection through to project completion, ensuring high-quality service delivery and compliance with contractual agreements. Skilled in conducting thorough audits of completed work, verifying service quality, and ensuring accurate and timely payment of invoices. Proven ability to negotiate contracts that maximize value, minimize risk, and align with organizational objectives. Adept at fostering strong relationships with vendors, enhancing communication, and resolving any issues promptly to maintain project timelines and budgets. Possesses strong analytical skills for evaluating vendor performance, optimizing service contracts, and implementing cost-saving strategies. Committed to improving operational efficiency and contributing to the reliability and performance of wireless cell site infrastructure.

Dallas, Tx, Us

The Administrative Manager - Network at AT&T is a critical leadership role responsible for overseeing the operational aspects of the Network Customer Service Center and managing the team that maintains and manages essential location and joint pole records. This position requires a blend of administrative expertise, records management skills, and a strong focus on customer service excellence. The Administrative Manager will lead a team to ensure accuracy, efficiency, and compliance in all operations, while fostering a collaborative and high-performance work environment.

Dallas, Tx, Us

Results-oriented Grievance Coordinator with extensive experience managing complex employee relations issues within the West region of AT&T with CWA union partners. Skilled in navigating the intricacies of labor relations across four different offices, encompassing over 250 employees, four union presidents, and multiple union stewards. Demonstrated success in facilitating effective communication between management and union representatives, resolving grievances in a timely and equitable manner. Expert in interpreting and applying collective bargaining agreements, ensuring compliance with labor laws and union contracts. Proven ability to mediate conflicts, foster a positive work environment, and build strong relationships with union leadership. Adept at coordinating with HR departments to implement and refine policies and procedures that enhance organizational efficiency and employee satisfaction. Recognized for a proactive approach to anticipating and addressing potential issues before they escalate, contributing to the maintenance of harmonious labor relations and a stable workforce.

Dallas, Tx, Us

A seasoned Chief of Staff with extensive experience in managing operational aspects of large organizations. Demonstrated expertise in overseeing employee attendance, handling grievance issues with sensitivity and confidentiality, enforcing disciplinary measures, coordinating comprehensive training programs, and managing payroll systems efficiently. Demonstrated expertise in FMLA regulations, showcasing an adeptness in quickly identifying and rectifying procedural backlogs. This initiative not only brought the organization's FMLA filings up to date but also streamlined the filing process to prevent future discrepancies. Adept at fostering a positive work environment, ensuring compliance with policies and regulations, and implementing strategies that enhance organizational efficiency. Strong leadership skills, coupled with excellent communication and problem-solving abilities, enable the development and maintenance of productive relationships across all levels of the organization. Proven track record of optimizing operational processes and leading cross-functional teams to achieve organizational goals and objectives.

Dallas, Tx, Us

Dynamic Sales Coach Leader at AT&T Business Office, recognized for transforming sales teams into high-performing units through strategic coaching and leadership. Specializes in identifying and nurturing talent within the sales force, leveraging individual strengths to achieve and exceed sales targets. Implements innovative sales strategies and training programs that foster a culture of excellence and continuous improvement. Expert in analyzing market trends to guide sales teams in adapting their approaches to meet evolving customer needs and competitive landscapes. Skilled in providing one-on-one coaching, group training sessions, and performance feedback to enhance sales skills and techniques. Proven track record of boosting sales team morale and motivation, leading to significant increases in sales performance and customer satisfaction. A motivational leader committed to developing a cohesive, collaborative environment where sales professionals thrive and grow professionally.

Innovative Vice-President of Pioneers, the volunteer branch of AT&T, with a proven track record in leading impactful community outreach programs. Spearheaded initiatives aimed at addressing deficiencies in communities and enhancing the quality of life for residents. Instrumental in organizing the Christmas Angel Project and the Welcome to the Real World Classroom Project among numerous other initiatives, demonstrating a strong commitment to social responsibility and community service. Skilled in mobilizing and inspiring large teams of volunteers to contribute effectively to diverse projects, ensuring goals are met and benefits are maximized for those in need. Exhibits exceptional leadership, project management, and organizational skills, coupled with a deep passion for making a meaningful difference in the community. Recognized for creativity in program development, effectiveness in partnership building, and excellence in executing initiatives that address vital community needs.

Served as President of the volunteer branch of AT&T. Our organization was tasked with community outreach programs to assist the community in areas that were had deficiencies and help improve the quality of life of our fellow community members. We held Christmas Angel Project , Welcome to the Real World Classroom Project, and many more.

Efficiently processed and resolved high volume of insurance claims within strict deadlines, ensuring accurate documentation and adherence to company policies.• Collaborated with a team of benefit specialists to analyze and evaluate complex claims, identifying discrepancies and initiating corrective actions to minimize financial risks for the organization.• Developed and maintained strong relationships with insurance providers and clients, effectively communicating claim requirements and negotiating favorable settlement terms, resulting in improved customer satisfaction and retention rates.• Implemented streamlined claims processing procedures, leveraging automation tools and software to improve efficiency and reduce claim processing time by 20%, resulting in significant cost savings for the company.

Bachelor Of Science, Business Administration

Liberal Arts And Sciences/Liberal Studies

Education record