Tracy Hawkins Email and Phone Number

PLUMBING & FIRE PROTECTION

Process/ship for recycling of Scientific/IT equipment, materials & delivery for all Federal agencies in the metropolitan area (Wash DC, MD, VA & Baltimore).Driver assistant. I maintain the upkeep of FEMA straight truck(s), equipped with airbrakes (GSA issued). I am responding for refilling of transmission, oil, windshield & brake fluids. Transport various 1K to 1M + dollar amounts of multiple branded IT equipment as well as an array of products for office use, to a number of federal… Show more Process/ship for recycling of Scientific/IT equipment, materials & delivery for all Federal agencies in the metropolitan area (Wash DC, MD, VA & Baltimore).Driver assistant. I maintain the upkeep of FEMA straight truck(s), equipped with airbrakes (GSA issued). I am responding for refilling of transmission, oil, windshield & brake fluids. Transport various 1K to 1M + dollar amounts of multiple branded IT equipment as well as an array of products for office use, to a number of federal government agencies throughout the metropolitan area. Show less

Install and configure wireless network and VPN clients. Support an administration of database systems and other organization specific applications. Installation and maintenance of LAN peripherals and applications. Respond to users’ request and resolve IT related problems as requested. Assist with IT Help Desk problems with other Clients in other states as requested. Perform other duties as requested.

Served as an automation expert for the Division of Chief Counsel Tax Exempt and Government Entities, Employee Benefits, Qualified Plans branches.Provided desktop maintenance. Assisted end users with advice on functionality and properly maintaining the upkeep of workstations (i.e., efficient dust removal tools, multitasking, creating folders/attachments, correcting hardware malfunctions, checking ports, resetting locked accounts, and remotely assisting end users with various… Show more Served as an automation expert for the Division of Chief Counsel Tax Exempt and Government Entities, Employee Benefits, Qualified Plans branches.Provided desktop maintenance. Assisted end users with advice on functionality and properly maintaining the upkeep of workstations (i.e., efficient dust removal tools, multitasking, creating folders/attachments, correcting hardware malfunctions, checking ports, resetting locked accounts, and remotely assisting end users with various applications).Assisted with the set up of Microsoft Windows NT 4.0 as well as the XP Office operating system.Screened, assessed, and modified comprehensive weekly inventory reports to reflect the current status of cases within Qualified Plans.Corresponded with members (nationally) of the Division of Chief Counsel Tax Exempt and Government Entities in reference to gathering pertinent information for cases that required assistance from Qualified Plans.Processed bi-weekly timesheets for attorney advisors to ensure proper calculations, remarks, and signatures from staff members in Qualified Plans.Produced, revised, and maintained weekly case history forms, via Microsoft Excel, to reflect the number of hours worked on cases within Qualified Plans.Controlled and tracked legal cases within the Employee Benefits environment with in-house automated tracking applications (i.e. TLCATS – Tax Litigation Counsel’s Automated Tracking System and CASE-MIS – Counsel’s Automated Systems Environment within Technical Management Information System).Maintained database for the Employee Retirement Income Security Act (ERISA).Prepared memorandum regarding case status for companies involved with retirement cases still pending with Judicial, Fiduciary, and Circuit Courts throughout the United States. I performed similar administrative duties as a floating assistant for each branch (9) within the Associate Chief Counsel division. Show less