-Responsible for and managed large volume of personal injury pre-litigation cases-Drafted Summons and Complaints, Motions, Pleadings, Discovery, and Interrogatories.-Worked closely with insurance adjusters and defense counsel to negotiate settlements.-Experienced in Medicare/Medicaid, Tri-Care, and private insurance subrogation compliance when appropriate.-Ordered, reviewed, and summarized medical records.-Responsible for training new legal secretaries and paralegals

-Served in administrative support roles for clients in diverse industries, including legal, home care, real estate and healthcare-Managed front desk reception, database administration, spreadsheet creation, coordination of meetings and expense-Answered telephones and assist customers, rapidly resolving customer issues

-Oversaw 5 recreation student staff on duty -Responded to emergency situations including reporting incident and accident reports-Interviewed and trained incoming recreation attendants, cashiers, and receptionists

-Responsible for all transactions and selling of items within the gym: i.e. summer memberships, rental lockers, food items, etc.-Maintained inventory of all food items at the front desk of Recreation & Athletics facility and kept track of all lost and found items-Monitored entry of facility and maintained proper registration procedures for current and future patrons

-Answered and managed incoming and outgoing calls while recording accurate messages-Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination-Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

-Monitored entry and exit of Recreation & Athletics facilities and maintained proper registration procedures for current and future patrons-Maintained sports equipment including checkout, check-in, cleaning, repair, and inventory-Responsible for the equipment within the weight room and group exercise room in their entireties that include duties such as re-racking weights, completing equipment repair reports, work orders, inspections, and cleaning.

- Organized case files in the records department - Administered emails to associates on important tasks and dates for their depositions - Greeted and arranged conference rooms for clients