Selling high end products (Mattresses, Adjustable Bases & Massage Chairs) to the consumer at events in home shows, rodeos & state fairs throughout the country.

*Manage 2 locations*Drive individual and team sales performance and KPIs.*Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans.*Create store staff schedule to drive store goals and store profitability*Manage sales associate performance and hold them accountable for achieving personal sales goals, demonstrating company values and supporting company initiatives.*Execute performance improvement plans, progressively discipline and terminate when appropriate.*Lead store visits with District Manager identifying areas of success and opportunity *Conduct workforce management activities (store staffing schedule, reconciling punches etc.)*Achieve or exceed individual store financial targets through effective execution and customer service at the store level*Ensure store execution of product merchandising, marketing, and POP standards

*Sold life, long-term care, annuities and medicare supplements to individuals in the senior market*Prospecting new clients (Cold calling, referrals and leads)*Obtain data regarding financials and needs for insurance*Achieved quota by 100% *Servicing accounts and customer service

*Assisting /ServingGuests to improve guest relations and continue to have loyal guests.*Supervising over 75+ employees to ensure everything is running smoothly and the guests are taken cared of.*Monitor SPH (sales per hour) & Labor Productivity so that the restaurant is not losing money and to improve the profitability of the restaurant. *Maintaining cleanliness of the restaurant including: bar, togo, server and bathroom areas.

*Employee Scheduling- Making their daily schedule of when they work and how often they work. Manages their days off and vacation time. *Answering Phone Calls*Customer Service*Supervise 50-75 employees in 2 departments to ensure the smooth operation.*Secretarial work including emails, copies,filing etc.

Responsibilities included making the guests feel welcomed, supervised the departments as well as making schedules for crew members and answering phone calls for the company.

Taking customers to their tables, answers phone calls, cash handling, to-go orders as well as making sure everyone in the restaurant matches with their money.

*Public Relations*Promotion (Social Media) Facebook and Twitter *Contacting Vendors and setting up appointments to meet with them.*Volunteer at the Bridal Convention at the George R. Brown Convention Center.

Responsibilities included performing the necessary tasks that are given as well helping the employees with their tasks. Mainly working at the front desk as well as other aspect of the hotel; also rotating around the facility to ensure comfort and neatness.