Account Manager - Steel and Metal - Field Based covering the West of Ireland.Regular visits to Dublin for extra training on new tools and products launched.100% autonomousCustomer face to face sales and demonstrations of the toolsHelping customers to increase their fleet toolsRenewing fleet tool contactsCollecting of the old tools and sometimes delivering new toolsDemo van stock/ Sales from vanChasing late paymentsListening to customers to provide aligned solutions.A motivated approach to achieving success & overcoming my goals, targets and kpi’sBeing comfortable to walk onto construction sites, roll my sleeves up & meet all levels of customers from managing director to site operator.Full training for customers on the range of Hilti tools.I worked great as part of a team or on my own to try to uncover creative solutions, for existing customersCold calling for new businessCompleting the CRM Salesforce after each call, update and correct the systemPlan my own diary a week in advancePlenty of extra learning to develop and grow.

• Started both of the businesses from scratch • Buying and selling of used vehicles• Buying vehicles from auctions or private sellers• Constantly Dealing with the public in all manners, including face to face and over the phone• Maintaining the website - daily• Photos of the vehicles after the repairs, maintenance and cleaning was completed• All social media platform advertising• Creating excel spreadsheets for prospects, current clients• Bulk emailing specials / sales /offers• Stock control• Schedule repairs for vehicles• Buying / sourcing the best quality / affordable replacement parts• Some cleaning of vehicles • Banking• Paying tax invoices • Preparing tax invoices and other forms for selling the vehicles • Preparing the leases and other forms for the rental of the vehicles • Taking payments face to face via cash or cards• Debt collection from clients house - vehicles or payments • Setting up people’s direct debits / standing orders• All office inbound and outbound paperwork• On a daily basis, arranging the vehicles in and out of the yard to display the vehicles to attract future / further business• General day to day dutiesCreating a inhouse CRM system

A responsible self-motivated sales manager that delivers exceptional customer service and maintains outstanding customer relations. This position also required me to travel across country to visit with clients and negotiate contracts for commercial vehicle sales. I also had a hand in the creative aspects and took the reigns in creating flyers, adverts and online advertisements for the company. Responsibilities & Duties:• Rural and CBD Cold Calling Travel in WA in to Truck Yards promoting national & WA stock list • Sales and Contract Negotiation• Preparing & Finalising All Documentation• Trade Appraisals – On all makes/models of used trucks either at Scania or Clients Yard • Creating flyers for promotion of current Stock List• Online & Print adverts of All Current WA Stock - Trucksales.com.au, Gumtree.com.au & Deals On Wheels• CRM inputting regular Call Cycle, Call Backs, Client Notes, New Clients from Cold Calling• Reaching & Exceeding KPI’s• Finance, Warranty and Insurance Sales• Customer Account Management & Follow Ups • Negotiation with suppliers• Raising Purchase Orders for refurbishment of trucks• Monthly Reconciliation of my Company Credit Card ($20,000)

In this role we designed and manufactured all our own trucks for Mining, Government, Construction and Civil applications. A key portion of my role was quoting and selling all variations of vehicles and visiting new and existing customers as well as liaising with other companies.As my role was based in Australia I was required to travel across country on a frequent basis for client meetings and found this aspect of the role to be very enjoyable. I feel that this particular aspect of my role was a great fit for my personality as I am both a pro-active and self motivated individual who strives to offer exceptional standards. I was also required to provide quotes and negotiate rates with our clients aswell as setting up and updating all of our social media accounts and updating all of our advertising on online platforms.Responsibilities & Duties:• Setting up and updating all of our Social media, marketing and advertisements• Customer Visits• Quotes and negotiation of contracts • Designing our new website• Organised and marketed our New Parts shop opening, taking care of all refurbishments, fittings and decoration• Sourcing and organising all our promotional products / material and taking care of all sponsorship duties• Attending Trade shows, expos and promoting our company• Booking of vehicle inspections• Producing reports on leads, hits, sales and losses per month

Whilst in this position I managed 8 websites for over 300 dealers who sold commercial machinery, vehicles and boats. This role required me to travel across country on a regular basis and liaise with customers both face to face and on the phone. Due to the nature of the position and my requirements to travel I am both highly self-motivated as well as experienced in priotising my work load and splitting myself between the demands of the job. Responsibilities & Duties:• 100% Autonomous on Road Role• Negotiation of Contracts and upselling to existing customers • Maintaining & developing the WA, SA & NT territory’s• Management of existing Key Accounts • Conducting regular site visits with my Key accounts across the Country• Train New dealers in Autogate, to upload their stock spare parts etc onto the websites• Remote training of New dealers via telephone and cross loop• Face to face and B2B selling online subscriptions • Customer service and resolve technical upload issues• Maintain WA, SA & NT call cycles• Produce monthly reports for dealers of their leads• Set up & attend trade shows, expos, market research and monitor competitor activity

Responsibilities & Duties:• Maintaining & developing my territory• 100% Autonomous on Road Role• Attend trade shows • Manage Key account clients• Train clients in Ad Manager, to upload general merchandise onto the website• Cold calling to gain extra business• IT management and technical upload solutions• Negotiate and produce new contracts for clients• Up sell Logos and other products for tradingpost.com.au• Maintain WA call cycle and produce monthly reports for clients of leads• Build sound relationships with existing and new clients

Responsibilities & Duties:• Maintaining & developing the CBD & Rural WA territory• Manage Key account clients • Use my extensive knowledge in Microsoft Powerpoint to deliver training to clients in Sales centres• Manage and resign dealers to drive/carsguide bundles• Negotiate and produce new contracts for clients• Customer service and resolve technical upload solutions• Add new clients into Sales force database and drive admin• Maintain WA call cycle and cold call to gain extra business• Produce monthly reports for clients of leads• Build sound relationship with existing and new clients