Tracy Mize Email & Phone Number

Birmingham Southern College

Essential Duties and Responsibilities:Supervises all catering events.Involved in catering events operations, including logistics, quality improvement, sanitation, and all facility-related activities. Works with the Chef in creating menus.Trains catering associates in service techniques, menu presentation, and customer service.Communicates on various levels to include management, client, customer and associate levels; maintains excellent client relationships.Assists in the responsibility for all foodservice-related activities.Performs other duties as assigned.25 years of food service experience including 15 year at the management level.Experience in restaurants, corporate dining, education or related food service operations.Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.Financial, budgetary, accounting and computational skills.Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.ServSafe Certification.

Mercedes Benz Plant 1 Vance Alabama

Birmingham, Alabama Area

• Communicate with and provide direction and supervision to the catering team members to execute catering events • Generate contracts and Banquet Event Orders (BEOs) and support daily • Distribution of BEOs, production and pull sheets • Solicit, secure, coordinate and respond to customer inquiries in a timely manner • Ensure that all customer emails, phone calls and contracts are competed and are responded to with a sense of urgency • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner • Assist the Sales & Catering Director with all functions of the catering operation. • This includes, but is not limited to: employee supervision, support staff scheduling, training, event coordination, sales and menu planning. • Responsible for planning and managing events in the absence of the sales & Catering Director • Assist Sales & Catering Director with development of weekly/monthly • reconciliation of events including food costs, labor costs and expenses • Assist with the planning and set-up of food displays, visuals and presentation of buffet lines • Provide post event interviews and customer service; be available for customers during events • Assist in the development and organization of all events and manage communication between departments to help ensure coordination of activities • Supervise and assist banquet staff to assure member and guest satisfaction through proper food and beverage service and presentation Ensure that all appropriate charges are billed correctly to each event

Birmingham, Alabama Area

Sell onsite and offsite catering . Coordinate with chef and catering staff . Distributed BEO to staff. AR reports . All emails for clients and All phone calls for all catering orders.

Oscar'S Birmingham Museum Of Art

Birmingham, Alabama Area

Everything FOH

Education record

Education record