Handles all General Liability/Auto/WC claims including complex EPL/D&O claims litigation. Established procedures for claims handling processes and saved over 2.4 million dollars in claim. Managed/trained field employees on claims handling procedures. Hands on negotiates all self-handled files up to $500,000. Continually fostering the relationships with the TPA’s and attorneys to close files quickly and efficiently. Schedule quarterly claim reviews with TPA’s & attorneys; while holding in house monthly reviews. Responsible for the 40 Million dollar Commercial insurance book for the U.S. & Canada including a fleet of 3,500 vehicles, cranes, construction equipment, over 125 facilities, insurance endorsements, reviewed and insured over 200 business contracts.Reviews, tracks, and processes Subcontractor/Vendor contracts/packages.

Responsible for and managed over 550 agents on compliance, claims, agent development, sales training, marketing, seminars, meetings, new business, recruiting, underwriting, & coaching in the field.

Responsible for and managed annuity agent accounts, agent training, and revenue production. Directed agents in case development, claims handling, estate and legacy planning, underwriting, and new business development. Administered contracting, business planning and enhancement of accountability controls. Trained agents in product and sales techniques, recruiting, accounts payable, and account growth.

Responsible for and managed annuity agent accounts, agent training, and revenue production. Directed agents in case development, estate and legacy planning, underwriting, and new business development. Administered contracting, business planning and enhancement of accountability controls. Taught wealth management model to agents, presented client seminar training nationally, traveling coach . Trained agents in product and sales techniques, recruiting, commissionable accounts payable, and account growth. Achieved 300% revenue growth to $66 million a year.

Responsible for Mid-West region development of property and casualty insurance. Consistent top producer recognized thru numerous awards and bonuses. Represented 150 % growth in the territory.

Developed and expanded client base for financial and estate planning services for both small business and individual markets, resulting in over a 160% increase in revenue.Actively participated in continuous education and management training courses. Earned the Life Underwriting Training Council Designation.

Managed and trained staff of four sales representatives in door-to-door sales techniques, resulting in a 40% increase in sales productivity.Earned numerous sales awards for outstanding sales and management achievement. Demonstrated high level of responsibility and trust; bonded. Responsible for accounts receivable and accounting of teams’ business.Participated in many management and training seminars.

Responsible for day-to-day management of 300k business. Responsible for staffing, purchasing, inventory management, advertising, and bookkeeping.