Currently, as a Senior Account Director, at a multi-award-winning large content agency, my role is to grow, optimise and realise success within my portfolio of high-performing, fast-paced, accounts which sit within the retail sector. The accounts I head up are multi-channel (print, digital and social), and I lead on both a strategic and tactical level, with client satisfaction at the heart of it all. I have thrived and amassed amazing experience thanks to a career of over 15 years in client services, working on some of the UK’s top retail brands. Over my career I’ve worked on various retail categories such as healthcare, babies, food, and GM. Over formats and channels such as catalogues, magazines, POS, DM, CRM programmes, email, social, web…As a self-motivated and resourceful leader, I thrive on a challenge and seek out continual improvement and high standards. I have excellent interpersonal and communication skills which have enabled me to build solid client and internal relationships at all levels.As an extension of my client service and relationship building skills I am a business partner in an independent creative agency which specialises in creative solutions for the entertainment industries (theatre, film and publishing), where I enjoy leading new business strategies.I lean more into the creative arts and compliment the more creative parts of my career with my semi-professional photography work, where I love to photograph people and life events.
Listed skills include Account Management, Digital Marketing, Magazines, Marketing, and 12 others.