Tracy Schofield Email & Phone Number

Liverpool, England, United Kingdom

Liverpool, England, United Kingdom

Liverpool, United Kingdom

Winsford, Cheshire, United Kingdom

• A HR and Finance Shared services to 4 Police Constabularies within England, I was responsible for a small team of Process Analysts and the implementation a continuous improvement framework and culture to improve.
• Maturity assessment of Continuous Improvement within the organisation
• Develop and implementation of a new continuous Improvement strategy and action plan
• Development and rollout of Lean awareness training for colleagues
• Review and implementation of new complaint process
• Recruitment & Set-up of a new Relationship Management Team consisting of 4 Relationship Managers

• Working with Faculties and Professional Services Departments across the University, I was responsible for leading on process reviews across various departments, faculties and schools within the University. Some of my.
• As-Is and To-Be design of HR processes of the end to end employee lifecycle to support the implementation of a new HR system, CORE HR.
• Design and implementation a continuous improvement framework using Lean Six Sigma methodologies and tools that the team could use to when undertaking process reviews.
• Design and roll out of Continuous Improvement and Lean Awareness training for colleagues across the University which gained extremely positive feedback from delegates. It also became part of the curriculum for the.
• Process review of the Student VISA and Certification Verification process. A reduction of waiting time from 4+ hours to 15minutes and an improved student and colleague experience

Wigan

Wigan

Wigan, United Kingdom

Bachelor Of Arts (B.A.), Business Management, 2:1

Foundation Degree, Business Management, Pass

Higher National Certificate, Business Management, Distinction

Nvq L2 & L3, Business Administration