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Tracy Schofield Email & Phone Number
Business Marketing
at
Digital Leads Agency
1 work email found
@hsbc.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Business Marketing
Location
Livingston, Scotland, United Kingdom
Who is Tracy Schofield? Overview
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Quick answer
Tracy Schofield is listed as Business Marketing at Digital Leads Agency, based in Livingston, Scotland, United Kingdom. AeroLeads shows a work email signal at hsbc.com and a matched LinkedIn profile for Tracy Schofield.
Tracy Schofield previously worked as Business Transformation Consultant at Tschofield Growth Consulting and Global Strategy & Business Transformation Manager at Hsbc.
Company email context
Email format at Digital Leads Agency
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{first}.{last}@hsbc.com
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AeroLeads found 1 current-domain work email signal for Tracy Schofield. Compare company email patterns before reaching out.
Profile bio
About Tracy Schofield
Welcome to Digital Leads Agency - Where Marketing Creates Sales!Online Marketing for Small & Medium-Sized Businesses - Whatever your industry, we’re here to help you achieve your business goals.Services* Websites & Funnels:* Social Media Management* Facebook & Instagram Ads* LinkedIn B2B Growth Services* Content Marketing* SEO* CRM & Systems Automation👉 Let's Connect: Whether you're a startup looking to establish a strong online presence or an established business aiming to reach new heights, I'm here to collaborate and drive results. 👉👉 Book a call here - https://www.digitalleadsagency.com/contact-us
Listed skills include Customer Service, Management, Banking, Change Management, and 20 others.
Current workplace
Tracy Schofield's current company
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8 roles
Tracy Schofield work experience
A career timeline built from the work history available for this profile.
Business Marketing
CurrentWelcome to Digital Leads Agency - Where Marketing Creates Sales!Online Marketing for Small & Medium-Sized Businesses - Whatever your industry, we’re here to help you achieve your business goals.Services* Websites & Funnels:* Social Media Management* Facebook & Instagram Ads* LinkedIn B2B Growth Services* Content Marketing* SEO* CRM & Systems Automation👉.
Jun 2019 - Present
Business Transformation Consultant
Tschofield Growth Consulting
A 22 year track record developing, customising and delivering strategic solutions with sustainable results for 2 well known and Award winning Global Banks. Business Growth and Management Consultant Expert, specialising in transforming business performance. We identify waste using Systems Thinking methodology and work collaboratively with you to redesign.
Mar 2019 - Aug 2020
Global Strategy & Business Transformation Manager
Redesign the Global Quality Strategy, modernise Quality Assurance functions and deliver the Target Operating Model in alignment with customer expectations and business goals. Implementation in all HSBC contact centres across the globe.Key Achievements:* Designed voice, non-voice, live chat, video competency and monitoring frameworks, overseeing testing.
Nov 2015 - Jan 2019
Senior Quality Transformation Manager
Tasked with undertaking an in-depth review of our contact centre structures across Europe, customer journeys, procedures, policy and internal processes. Providing a strategic focus that brings UK alignment, overseeing project milestones, ensuring the successful implementation of objectives and key performance indicators.Key Achievements:* Chair of.
Jul 2010 - Nov 2015
Quality Assurance Global Manager
Led an international team of 100 fte across 10 sites, completing QA testing of 2500 staff in HSBC, UK and global contact centres.Key Achievements:* Made a significant contribution in development of a bank wide sales customer outcome framework, a monitoring assessment that enabled clear identification and categorisation of product risks inherent to product.
Jun 2006 - Jun 2010
Head Of Customer Experience
Customer Experience Manager for Edinburgh contact centre evaluating customer interactions and designing innovative changes/processes to meet or exceed customer expectations and, thus, increasing customer satisfaction, loyalty and advocacy.
Jan 2004 - Jan 2006
Contact Center Manager
Responsible for setting up and managing a new team of 80 people delivering a new Premier Account product to high net worth customers.
Jan 2000 - Jan 2003
FAQ
Frequently asked questions about Tracy Schofield
Quick answers generated from the profile data available on this page.
What company does Tracy Schofield work for?
Tracy Schofield works for Digital Leads Agency.
What is Tracy Schofield's role at Digital Leads Agency?
Tracy Schofield is listed as Business Marketing at Digital Leads Agency.
What is Tracy Schofield's email address?
AeroLeads has found 1 work email signal at @hsbc.com for Tracy Schofield at Digital Leads Agency.
Where is Tracy Schofield based?
Tracy Schofield is based in Livingston, Scotland, United Kingdom while working with Digital Leads Agency.
What companies has Tracy Schofield worked for?
Tracy Schofield has worked for Digital Leads Agency, Tschofield Growth Consulting, Hsbc, and First Direct.
How can I contact Tracy Schofield?
You can use AeroLeads to view verified contact signals for Tracy Schofield at Digital Leads Agency, including work email, phone, and LinkedIn data when available.
What skills is Tracy Schofield known for?
Tracy Schofield is listed with skills including Customer Service, Management, Banking, Change Management, Business Analysis, Team Management, Leadership, and Risk Management.
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