Tracy Thomas Email & Phone Number

Fort Mill, South Carolina, United States

Fort Mill, Sc

Utilize SQL queries to analyze data and verify data movement. Write and execute test scenarios for both back end database and front end application (ORE: Operational Risk Events) updates. Work with SME's to write and update procedures. Assist with troubleshooting access issues for front end application. Lead conference calls and meetings for the team. Ensure timely and complete response to audit requests and quarterly reviews by business partners.

Fort Mill, Sc

Utilize SQL/Teradata to pull specified reports for business unit. Review of data to filter to needed information. Responsible for reviewing Customer Experience Branch Verbatims to determine theme and constructive feedback. Collaborate and partner with other team members to ensure high quality work product is delivered and discuss/implement improvements to the process. Completed Third Party Risk Management Training. Manage the Masterlist of Branch opening/closings/changes to ensure Customer Experience Surveys are sent to the correct Branches each month. Work with Customer Experience Survey Vendor to ensure any updates to their list are received and reviewed on a timely basis.

Fort Mill, South Carolina, United States

Serve as leader and key contact for the PTO. Lead PTO meetings. Coordinate committees for events and projects related to serving our school. Coordinate the work of officers and committee members so that our PTO objectives are met. Serve as liaison with school administration to ensure communication of PTO events and projects is done timely and effectively.

Fort Mill, South Carolina, United States

Actively engage with our teachers, administrators, and families to help supplement when our school funds are unable to meet a need. Work with local and national businesses to procure sponsors and donations. Research and implement fundraising opportunities.

Rock Hill, South Carolina, United States

Assist with planning event, interviewing and booking event facilitators, and promoting the event to the community. Attend event to help keep students focused and assist with transition between facilitators.

Fort Mill, Sc

Facilitate PTA meetings. Work with school administration and teachers to determine best utilization of PTA funds. Chair and host community events for our school. Work with PTA Board to ensure projects are managed timely and accurately. Coordinate spring auction event and work with local and national business to procure donations for silent auction event.

Fort Mill, South Carolina

Providing women with comfortable and fashion forward clothes to feel confident in. The LuLaRoe brand is both stylish and comfortable. LuLaRoe makes Women's and Children's clothing ranging from XXX to 3XL for women and 2T to 14 for children. The versatility in this clothing line astonishes me daily with a full line of leggings, tunics, t-shirts, dresses, and cardigans. Join our Facebook group for weekly album sales, giveaways, and special access to multi-consultant sales! https://www.facebook.com/groups/1922254071337442/

Fort Mill, Sc

• Responsible for monitoring team portfolios to ensure compliance with all GSE and non-GSE investor guidelines and government timelines.• Act as liaison with internal and external legal partners for all litigation pipelines to minimize risk to the Bank.• Manage business line projects to ensure deadlines and objectives are met with an eye to the overall impact to multiple departments.• Review and update business line procedures and job aids.• Identify trends and coaching opportunities with team members.• Review and research escalations from CCRG, Legal Aid, and senior leadership.• Problem solve with senior leadership and investors on high-risk / high-priority loans.

Jacksonville, Florida Area

• Responsible for reviewing and analyzing complaints received from Customers and Attorneys.• Gather facts through interviews and written correspondence with the Bank’s clients, brokers, managers, or other team members.• Review and analyze transactions, security trends and regulatory issues.• Recommend resolution for legal and customer complaints and negotiate with clients as appropriate.• Adherence to court and business driven deadlines.• Responsible for reviewing and signing foreclosure legal documents.• Regularly attend trials, depositions, hearings, and mediations on behalf of the Bank.• Effectively handle complex foreclosure litigation cases which could result in financial implications for the company.• Mentor team members in default litigation.• Assist Change Control and Learning & Development Team with unit specific calls outs for documentation as well as litigation/contested procedures.• Responsible for analyzing litigation portfolio to identify trends in litigation as well as suggest and implement solutions.

Jacksonville, Florida Area

• Supervised team of 15+ foreclosure team members.• Problem resolution with vendors, customers, internal customers, and internal lines of businesses.• Involved in specialized projects implementing process and technology enhancements including preparing new and updated procedures.• Work with other business units when creating new processes or procedures to ensure compliance and control.• Facilitate meetings individually as well as in group settings.• Worked with team members to ensure accurate documentation was prepared for my attendance at trials, depositions, hearings, and mediations.• Maintained appearance schedule ensuring all trials, depositions, hearings, and mediations were documented and assigned accordingly.• Managed team performance through goals, pay, and incentives.• Interviewed and hired new team members, train, develop and maintain production/workflow for all team members.• Addressed and resolved conflict resolution.

Jacksonville, Florida Area

• Maintained portfolio of 250+ foreclosure files.• Strengthened relationships between third party vendors, such as Attorneys, and the Bank.• Responsible for reviewing and analyzing complaints received from Customers and/or Attorneys.• Responsible for reviewing and signing foreclosure legal documents, all personal appearances at trials, depositions, hearings, and mediations on behalf of the Bank.• Ensured each foreclosure file progressed smoothly while addressing all inconsistencies.• Problem resolution with vendors, customer, and internal customers.• Ensured timely resolution of foreclosure files.• Mentored new team members to ensure processes were consistently followed.