Tracy Todd Email and Phone Number

Recruitment • Managing day to day Recruitment Labour desk overseeing 9 Recruitment Agency Partners • Creating Policy and Procedures • Mentoring and day to day management of Apprentice • Liaise with hiring managers from business to understand needs and requirements • Overseeing day to day relationships with Agencies and perform business development opportunities for them once individual business models have been identified • Identify innovative solutions with potential new partnering Agencies • Overseeing and ensuring all SLA requirements are issued and adhered to with Agencies • Processing CV’S for distribution to Provider Agencies • Updating accounts and forecasting • Attending skills fairs, Delivering Workshops • KPI reporting Business Development • B2B development with stakeholders from various sectors • Identify new Funding opportunities for sustainability • Tracking bids tenders to identify future opportunities to develop recruitment opportunities for Partnering agencies and Social Impact initiatives • Attending Membership Networking Meetings • Marketing and Comms, managing Social Media • Market Intelligence reporting • Updating data on various Microsoft Packages – proficient in Excel, word, Visio, PowerPoint, Marketing Materials • KPI reporting Social Impact Project Work • Project Management – hold seat on various Steering groups creating Social Impact Investment Opportunities • Armed Forces Champion- developed Cumbrian Armed Forces community to develop a workforce for the future supporting Service Leavers Veterans into employment • Social Impact – Collective Impact Consortium support and development • Developing and identifying projects around a sustainable and resilient workforce for Cumbria • Work with Stakeholders to identify and record Skills gaps for use within Social Impact Strategy • Work with all levels of Stakeholders in various Industry and 3rd sector Organisations • Environmental Champion • KPI reportingWWTW campaign manager

A Principal Award winning recruitment Manager Responsible for driving the salesManaging a team of 4 Recruitment Consultants, helping them understand how to run their desks effectively. Responsible for new business development and Client relationship buildingCoaching, mentoring and developing the team Full responsibility for profit and loss, budget setting and accountable for all branch costs. Strong people manager with the ability to lead from the front and to develop a successful team. Confident to present to potential clients when tendering for their business. Ensure that all staff is fully aware and adhere to company standards as regards attendance, discipline and conduct. Monitor branch performance against budget taking corrective action where appropriate.Ensuring that all branch systems and procedures are up to date, and adhere to company and employment legislation.Ensuring that all staff are set targets and objectives, linked to the branch targets and objectives, which are reviewed monthly. Contract Management ,recruiting for data entry, customer services for recruiting volume numbers of 50-100 during peak periods.Account manager of local Public Sector and Industrial contracts. Project Management.Strategic planning.I strive to be a dedicated role model to my peers and a go to person offering support and industry knowledge and experience along the way.since promoting to Principal Manager I sit as part of a steer group to support on new policies and procedures within the business on new roll outs.A dedicated Manager who leads by example to continually add value and open to changes within a fast paced environment.

A Senior Award winning recruitment Manager Responsible for driving the salesManaging a team of 3 Recruitment Consultants, helping them understand how to run their desks effectively. Responsible for new business development and Client relationship buildingCoaching, mentoring and developing the team Full responsibility for profit and loss, budget setting and accountable for all branch costs. Strong people manager with the ability to lead from the front and to develop a successful team. Confident to present to potential clients when tendering for their business. Ensure that all staff is fully aware and adhere to company standards as regards attendance, discipline and conduct. Monitor branch performance against budget taking corrective action where appropriate.Ensuring that all branch systems and procedures are up to date, and adhere to company and employment legislation.Ensuring that all staff are set targets and objectives, linked to the branch targets and objectives, which are reviewed monthly. Contract Management ,recruiting for data entry, customer services for recruiting volume numbers of 50-100 during peak periods.Account manager of local Public Sector and Industrial contracts. Project Management.

Responsible for driving the salesManaging a team of 3 Recruitment Consultants, helping them understand how to run their desks effectively. Responsible for new business development and Client relationship buildingCoaching, mentoring and developing the team Full responsibility for profit and loss, budget setting and accountable for all branch costs. Strong people manager with the ability to lead from the front and to develop a successful team. Confident to present to potential clients when tendering for their business. Ensure that all staff is fully aware and adhere to company standards as regards attendance, discipline and conduct. Monitor branch performance against budget taking corrective action where appropriate.Ensuring that all branch systems and procedures are up to date, and adhere to company and employment legislation.Ensuring that all staff are set targets and objectives, linked to the branch targets and objectives, which are reviewed monthly. Contract Management ,recruiting for data entry, customer services for recruiting volume numbers of 50-100 during peak periods.Account manager of local Public Sector and Industrial contracts

Responsible for opening and developing a new Temps desk from scratch, building Client databases, Sales calls and researching potential new business. Responsible for achieving KPI'S, managing margins, attending Client visit's, cold calling, sourcing leads. Meeting Company Standards in all aspects of the role and following Audit procedures. Recruiting staff for various Clients, interviewing, referencing, and testingPayroll for associates. Delivering excellent customer service. Developed and maintained excellent working relationships with clients and candidates alike.

Responsible for helping in the implementation of a takeover of onsite. Ensuring all Associates are compliant on Contracts of Employment and taking the necessary vetting documents.Setting up all in house systemsLiaising with Core skills for induction training of 100 new recruits, pre screening, interviewing, referencing and testing. Liaising with HR and dept mangers on bookingsDelivering tailored MI Customer Service, working to SLA'S and KPI'S. Responsible for Disciplinary and complaints handling.

Responsible for the overseeing 8 Branches of a Retail Clothing Company Staff Management, Training, Recruitment, KPI'sMerchandising , HousekeepingManaging sickness, absenceCustomer ServiceWorking to and managing budgetsOrganising Fashion Shows and Charitable events to promote the CompanyStock Control

Started as Christmas Temp and gradually worked up to the position of running a busy StockroomRe binning stock in line with company guidelinesHousekeepingCustomer ServiceManaging Staff RotasChecking Deliveries, and allocating to shop floor