I work directly with manufacturers such as Rolex, Tudor, Breitling, and David Yurman. I am responsible for the service coordination that facilitates the intake and dispatch of said brands for service, ensuring proper documentation and handling. Liaise with the service centers and track the progress of repairs. I also facilitate sales for the store, with an exceptional track record, selling over $328,827 in one month (Dec 2023).I am also in charge of store inventory management which maintains accurate inventory records and ensures product availability. Monitor stock levels, conduct regular stock counts, and reorder inventory as needed. Collaborate with the management team to optimize inventory management strategies. With merchandise handling tasks including receiving merchandise shipments, inspecting for quality, and organizing for display. And coordinate merchandise returns to vendors, ensuring compliance with company policies at Date&Time.

I collaborate with my professor Dr. Arrowood to establish collaborative programs between educational institutions in China, facilitating partnerships between the professors in the US and faculties in China.

Responsible for overseeing all customer service operations, including the development of SOPs and Q&A processes. Establishing the after-sale service system and providing exceptional customer service to customers in the USA market. Serving as a liaison between the tech department and USA users, ensuring effective communication and issue resolution. Conducting research to gather insights and feedback from USA customers to inform product and service improvements.

Helping Narwal in creating and executing social media marketing strategies tailored to the USA market. Oversee by focusing on creating engaging and culturally relevant content for the USA audience. Focusing on actively engaging with and growing the brand's online community in the USA. Analyzing e-commerce data and performance metrics to inform decision-making for the USA market. Developing and implementing strategies to build a strong brand community in the USA.