Tracy Banach, Sslp Email & Phone Number

Greater Chicago Area

Wauconda, Illinois, United States

• Spearheaded comprehensive supply chain and business consulting services, achieving significant operational efficiencies and cost savings for diverse clients by leveraging advanced software solutions.• Innovated client supply chain strategies by identifying and implementing cutting-edge technology solutions, enhancing overall supply chain performance and client satisfaction.• Elevated client engagement and operational understanding as a motivational speaker, focusing on the strategic importance of supply chain optimization and relationship building.

Niles, Illinois, United States

The Bradford Hammacher Group consists of two distinct companies, The Bradford Exchange and Hammacher Schlemmer. Each organization is a global leader in product marketing and eCommerce, driven by a talented team of professionals with a shared set of vision and principles.Created strategies to reduce expenditures and increase visibility of products imported from China and Southeast Asia into the US and Canada, and both import and exports throughout North America.• Created Canadian & Destruction Drawback program to recover $300K in duties paid.• Headed recruitment and integration of new freight forwarder and track & trace platform with current ERP platform• Logistics/Compliance SME for SAP installation and system testing• Ocean Carrier contract negotiation worked to lower contract per container rates from $25K down to $2.7K• Responsible for $20M Logistics & Compliance budget

Chicago, Illinois

Nouryon is a chemical manufacturer that produces products used in many of our every day items. The products are used in agriculture, health and beauty, fashion and so much more. Global Fleet Manager is responsible for management of 900 ISO Tanks carrying sulfur derivatives from on-hire to end of life in North & South America, Asia Pacific, Europe, Middle East, and Africa.● Reduced leasing costs by $100K in my first year.● Negotiated additional $25K in leasing cost reductions while adding GPS tracking units to our new and existing ISO fleet.● Developed global procedures for maintenance and testing/compliance of ISO fleet (NAM, SAM, AP, EMEA).● Increased the compliance of our ISO fleet from 50% to 100%, automated the maintenance process by implementing Global Fleet Management in SAP.

Hoffman Estates, Il

E-Commerce Intergration with Wayfair, Amazon, Houzz, Overstock, Wal-Mart, Sam's Club. Also setup Reno warehouse operations to handle e-commerce orders and EDI integration. Managed all holiday ahipments for Christmas and Easter from Sam's Club direct to consumer, including returns, replacements, and invoicing.

Hoffman Estates, Il

VP Operations for a woman-owned/ woman-led company that designs and manufactures innovatively-designed dinnerware. Designs are inspired from the beauty of nature itself to patterns and textures found all over the world.• Developed and implemented the strategic vision for operations and provided the leadership and subject matter expertise to assure the consistent execution of this vision.• Established strong relationships across the organization and with key partners, specifically Warehousing, Sourcing, Logistics, and Sales, to meet company goals and objectives.• Orchestrated implementation of ERP system improving current processes and reporting accuracy also establishing key performance indicators and analytics. • Managed operations and prepare margin/cost analysis • Created and maintained a strong service-oriented environment for both internal and external customers, focused on problem prediction, detection, and resolution.• Led on-boarding of all e-commerce customers, including B2B and B2C then assured accurate and timely execution of all orders. • Controlled all inventory and logistics activities: SOP creation, turns, forecasting, purchasing, warehousing and distribution.

Lake Zurich, Il

Developed and executed global strategic initiatives, translated business needs and priorities, and drove growth and customer service while reducing costs across all areas.Executed the implementation of an international order and freight tracking system which integrated the company’s global regions. Significantly improved the performance of global operations, through increased freight consolidation, improved container utilization, use of FTZ, and cost reductions through contract negotiations. Instituted a standardized boiler plate for international freight contracts. Successfully negotiated price reductions and solved contractual issues for transportation and freight forwarding portions of the business. * Direct control and oversight of Global Logistics($20M), 10,000 FEU globally* Negotiated multi-million-dollar ocean freight contracts that saved the company $1.2M• Integrated culture differences by motivating 2 legacy teams, completing parallel procurement projects with only a 1% staff turnover.• Freight consolidation program, saving $600K utilizing Free Trade Zone location.• Created comprehensive boilerplate used for international ocean freight, reducing time needed to finalize freight contracts.

Elk Grove Village, Illinois

Global Account Manager for ACCO Brands (on-site contractor).Held pivotal role in organizational on-boarding, utilizing previous business infrastructure and technology platform expertise. Created polices/procedures that allowed pro-active service solutions increasing customer satisfaction Effectively managed the origin and destination freight forwarding operations for ACCO Brands in Asia, Europe, Canada, Mexico, and US. Established strategic operating procedures to improve global performance, including Chinese warehousing and branch operations including sea freight, air freight, customs brokerage, and billing. Launched branch locations for Europe and Canada to increase the efficiency of global container movement. Instituted KPIs and scorecards, as well as monthly and quarterly business reviews. • Improved data accuracy 18% creating and implementing performance metrics • Led ACCO Brands to choose a new $100K platform. Delivered integration into Asia, Europe, US, Canada, and Mexico enhancing global operations.• Restructured client delivery processes and improved shared service operational controls, increased labor efficiency by 11%.• Facilitated implementation of Advance Ship Notices integrating the new platform with existing systems.• Managed ongoing client service reviews, recorded KPI data, and collaborated with other departments, ensuring client service expectations were fulfilled consistently increasing customer satisfaction by 15%.

Naperville, Il

Developed and expanded the international operations in support of $300 million worth of business overseeing team of 10 direct reports. Managed global logistics, import purchasing, trade compliance, contract negotiations, vendor compliance, inventory control, and import process improvements. Established and built strategic alliances with vendors and outsourced processors to reduce expenses and drive profitability. • Formulated and negotiated all international operations contracts. Reduced freight rates by $3.2M or 11%. Realized additional $2M savings in third party logistics, drayage and customs brokerage contract rates. • Created and implemented score card metrics & KPIs which reduced late deliveries to <2%. • Developed supplier collaboration & compliance programs, forged strong relationships, proactively solved manufacturing and logistics issues. Increased forecasting accuracy by 8% & shortened lead time on average 5 days.• Upgraded policies & procedures across business to be compliant with US Customs CT-PAT regulations became Tier 3 certified.• Developed trade compliance training, encouraged collaboration between product development & compliance, identifying possible risks before purchasing. Experienced 65% regulatory infraction reduction. • Devised operational strategy rectifying container utilization issues, increasing efficiency 6% and exceeding industry standards.• Complete control and oversight of International Supply Chain ($150M) and Global Logistics ($30M)• Imported goods from China, India, Vietnam, Indonesia, and Brazil to US.- controlling movement of 7200 containers • Efficiently managed scope, schedule, and budget of multiple projects, resolving technical and business issues with internal and external customers. Managed cross- functional teams, ensured quality deliverables and positive ongoing communications, including our China and Taiwan Offices.• Complete management of all supplier and third party relationships

Buffalo Grove, Il

Startup, manufacturing /distribution, Baggage Company for big box retailers with revenues of $100M Vice President of Operations Promoted to Vice President with scope of accountabilities encompassing management of all inventory management, purchasing, customer service, governmental compliance, logistics, and warehousing/ distribution. Charged with managing $55M operational budget.•Reduced warehousing costs by $4.52M.•Increased gross margin by 10% and revenues of 17% through pricing and cost savings initiatives.•Improved on-time shipping accuracy by 8.5% to 98.5% •Implemented incentive program, improved morale, increased accuracy (7.6%), and raised efficiency (10.3%).•Improved corporate image through charity sponsorships and donations.Promoted to Director of Operations • Designed purchasing order reorder model, utilizing ERP system connected sales forecasts, inventory on-hand and pipeline quantities, created reorder level points.• Implemented on-site professional training, managed customer services reviews, developed customer relationships and recorded KPI data, increasing profit margins 3.1%.• Developed lean processes reduced time to customer availability 2.5 days.• Nested products, reducing containers by 65% saving $3.8M Promoted to Purchasing & Compliance Manager : • Executed customer projects each $100K, • Managed multiple customs brokerages & all compliance operations for over 1000 entries annually.• Negotiated lower pricing of $800K and decreased lead time by 6 days.• Controlled movement for all goods from origin / final destination ensuring on time and accuracy. Inventory Control / Supply Chain • Managed cost accounting, inventory control, cycle counts, audits, and reconciliation. • Successfully relocated $1M in inventory to a new California warehouse.• Introduced supply chain initiatives collaborating on business wide domestic and international operations.

Bsie, Industrial Engineering, 3.73

Activities and Societies: VIce President of Industrial Engineering Society Graduated on Dean's List

Masters Certification, Supply Chain Management