Tracy Bianco Email & Phone Number

As a leadership coach and team training specialist, I help leaders and their teams stop hating Mondays.Every stop on my career path has given me opportunities to strengthen my skills in training, coaching, developing, and leading strong teams.Each of those stops also included components that led to Monday morning dread. I decided to say goodbye for good to beginning-of-the-week anxiety and gratefully help clients do the same.Client successes, in their own words, include:► “You united our organization so we could all start off on the right foot under new leadership. You played a critical role in my journey by guiding me through that process—and beyond.”► “We have an ongoing partnership with Tracy. She is in very high demand with our executives and managers, and I can point to several leaders who have really sharpened their skills as a result of one-on-one coaching with Tracy. Everyone loves her and she is definitely an extension of our team!”► “I wanted to improve how I lead my team, and Tracy’s coaching gave me that insight. I’m more hands-on and make better decisions. Tracy’s manner of communicating is excellent and insightful.”

Pohlmanusa Court Reporting

I developed operational policies, objectives and initiatives, which were critically important as we rapidly grew, and the company expanded its geographical reach.I recruited, interviewed, hired, and trained employees in eight departments – everyone from individual contributors to leaders – and managed the progress of the departments to ensure long-term growth.Operational achievements included:► Being a key member of the acquisition team, I managed transitioning employees of two acquisitions, onboarding new employees and subcontractors, and culture meshing to ensure employee engagement and alignment.► When PohlmanUSA moved its headquarters, I managed the design, build-out, interior finish and relocation to new digs in downtown St. Louis, including all contractor and vendor relations.► I introduced 12 new client service initiatives. ► To advance managers’ competencies, I organized a leadership development educational series. Throughout my time at Pohlman, I most enjoyed creating and implementing 15 new hire training and ongoing development programs and identifying and developing individual talent.

I recruited, interviewed, hired and trained all new employees, including department managers.Successes included:► I established a nationwide network of court reporters and legal service vendors and formalized working relationships so the company retained and managed all work referred within the network. ► As a member of the Leadership Committee, I restructured the company into operating departments when the headcount doubled in two years.► I managed the development of the company’s policies and procedures manual. ►Acting as an HR manager, I worked with employees to effectively resolve conflicts.

Upon joining Pohlman, I served as a front-line employee, handling a lot of clerical work. I truly embraced the phrase “other duties as assigned.” Accomplishments included:► I created and documented all corporate processes, laying the foundation for all operations in place today.

I taught third graders with a wide range of ability levels, ranging from learning- and behaviorally-challenged youngsters to gifted students. I taught each child at his/her own developmental level to achieve individual success and collaborated with others to meet the learning and day-to-day needs of special education students. Using a variety of teaching methods involving tactical, visual and auditory materials, I translated difficult learning assignments into easy-to-understand concepts and activities.Achievements included:► By implementing behavior modification techniques, I improved conduct and student engagement.► For a decade, I served on five district-wide committees to set curriculum, refine district policies and procedures and review and select textbooks and other educational material and software.

I instructed fourth-graders and was often given the special needs and behaviorally-challenged students because I was especially talented at meeting them at their own level to help them learn.Accomplishments included:► I became adept at managing classroom assistants, honing skills like delegation and effective communication.

Master Of Science, Education

Bachelor Of Science, Education

Certificate, Leadership Development Training Series