Tracy Delphia Email & Phone Number

Kirkland, Wa, Us

Whitby, Ontario, Canada

As Client Services Insight Analyst, I supported our client-facing teams with research and insights in our engagements with Fortune 500 companies in technology, automotive, consumer durables, and health care industries. As Product Market Analyst, my role expanded to include Analyst Relations, qualitative research and original white papers and ebooks supporting demand generation and client engagement, conducted industry benchmarking research, and managed a pilot Win-Loss program. As part of the company's commitment to internal education, I collaborated with internal SMEs and our Learning Director to create and host a series of webinars on core industries for 360insights clients.

Little Rock, Arkansas, United States

As a project manager with Perks WW I led the onboarding of a $6B technology client on multiple incentives modules including leading client and internal meetings, establishing project milestones, and working with C-level and executive client stakeholders, and internal IT and customer service teams.

Greater Seattle Area

I conducted qualitative research for internal and external clients from scoping and budgeting to authoring white papers and presenting research to stakeholders. I also prepared custom loyalty strategy PowerPoint presentations for Collinson executives, researched trends across multiple industries, was part of a small team developing and managing the Channel Leaders Exchange (a European technology consortium), and prepared and conducted a training series on loyalty for our internal client-facing and sales teams.

Seattle, Wa

I provided thought leadership on technology trends, prepared content and white papers, and conducted research for Vistex teams focused on technology, food service, and life sciences. I was also responsible for Vistex's Forrester relationship, including analyst briefings and inquiries.

Greater Seattle Area

My role at hawkeyeChannel evolved from Senior Program Manager working closely with client stakeholders, to joining the Strategy team with a focus on conducting qualitative research, analyst relations, and authoring a variety of white papers, ebooks, and other content to support Marketing and client engagement. During my tenure, I was responsible for accurate billing for 16 clients, delivered industry trends information to executive staff, researched and prepared global conference presentations for the CEO and SVPs, and managed and executed against a variety of client briefs for research as well as conducting and preparing materials for client business reviews. I worked on a variety of Go-To-Market initiatives for technology companies like Adobe, Cisco, HP, Microsoft, and SAP.

As an Assistant Professor I managed the Urban-Multicultural Teacher Education Program including recruitment of students, internship observations/monitoring, student mentoring, and consultations with elementary school staff hosting interns. I also taught graduate courses for educators in qualitative research and critical theory (schools and societies).

Ph.D., Cultural Studies, Education, Philosophy

M.A., Human Performance