Tracy Wheeler Email and Phone Number
Accomplished Telehealth Licensing and Credentialing Professional with extensive experience in managing strategic operations and developing telemedicine licensing and credentialing infrastructures. Adept at optimizing compliance with state and federal licensing and practice regulations, I bring a strong focus on regulatory adherence, operational efficiency, and successfully navigating the telemedicine licensing/credentialing landscape. Highly motivated self-starter with a proven track record of effectively performing under pressure in start-up environments. I excel in fostering collaborative work environments and driving company objectives through innovative strategies and a commitment to operational & regulatory excellence.HighlightsBusiness Strategy Architect: Developed and executed innovative strategies and mechanisms to resolve complex challenges and enhance operational outcomes. Spearheaded planning, budgeting, and forecasting initiatives to align organizational goals with financial performance and long-term growth.Regulatory Compliance Professional: Ensured adherence to all regulatory standards, maintaining high levels of operational integrity and quality. Proactively researched and resolved ongoing compliance roadblocks, implementing effective solutions to navigate regulatory challenges and maintain continuous compliance. Became the HIPAA Privacy Office for the medical practice and maintained continued adherence to all HIPAA regulations.Optimization Expert: Implemented and constantly innovated Standard Operating Procedures (SOPs) to enhance efficiency and accuracy across multiple jurisdictions. Developed and implemented comprehensive tracking systems to monitor processes and ensure timely updates.Accomplished Leadership Professional: Led and developed a team of up to 20 members, fostering a supportive work environment that enhanced team agility and performance under pressure. Defined roles and created growth opportunities within the organization, ensuring the team could thrive in a fast-paced environment.Quality Assurance Authority: Implemented rigorous quality standards and protocols, mentoring team leaders in performing quality assurance analyses and conducting competency assessments. Fostered a culture of continuous improvement and operational excellence.
Amethyst Licensing & Growth
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Co-FounderAmethyst Licensing & Growth Jul 2024 - PresentAmethyst Licensing & Growth helps telehealth companies and providers scale smarter. We specialize in medical licensing, credentialing, and staffing strategy, so you can focus on delivering care while we handle the operational complexities -
Senior Manager, Medical LicensingCurology Apr 2021 - Jul 2024San Diego, California, United StatesResponsible for managing the strategic operations and vision for the medical provider licensing team. Develops, implements, and optimizes strategic infrastructure for medical licensing compliance, ensuring alignment with business objectives and regulatory standards.Strategic Management:• Developed and managed licensing strategies, mechanisms, & resources to resolve licensing dilemmas• Collaborated with medical team leadership to drive organizational success by supporting medical provider staffing & scoping strategies• Managed budgeting and forecasting and identified cost improvement changes and savings plans to align with company objectives & increase company savings• Demonstrated excellent problem-solving skills & prioritizing multiple high-priority projects at onceOperational Efficiency:• Implemented and developed efficient SOPs for medical provider licensure across U.S. jurisdictions • Streamlined credentialing processes by implementing and developing efficient tracking systems to record all licensing applications, renewals, & changes• Reduced processing times for licensing applications by optimizing workflow efficiency & staff allocationRegulatory Compliance & Quality Assurance:• Ensured continued adherence to all state regulatory practice standards and licensing regulations• Established and implemented quality assurance protocols• Collaborated with legal counsel and cross-functional teams to ensure continued adherence to all regulatory compliance• Maintained up-to-date knowledge of industry regulations, ensuring ongoing adherence to best practices in provider credentialingTeam Leadership:• Oversaw and delegated tasks to all medical licensing leadership team• Managed recruitment, hiring, compensation, and performance of the licensing team• Empowered team members to develop problem-solving skills aligned with regulatory requirements to ensure team thrives under pressure -
Licensing ManagerCurology Mar 2020 - Apr 2021 -
Licensing SupervisorCurology Jan 2018 - Mar 2020 -
Licensing SpecialistCurology Jun 2016 - Jan 2018Greater San Diego Area -
Senior Practice AdministratorChristopher Spellman, Md, Inc. Jan 2012 - Jun 2016Encinitas• Resolved customer complaints and insurance billing disputes, ensuring high customer satisfaction.• Conducted research to implement changes for compliance with updated health regulations, including CMS.•Implemented electronic reporting procedures and trained staff on EMR software, improving office efficiency.• Enhanced communication and teamwork through regular meetings and professional correspondence with stakeholders.
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Business Office ManagerBressi Ranch Family Dentistry Apr 2010 - Jun 2016Carlsbad, Ca• Ensured compliance with federal, state, and local laws, including HIPAA and OSHA, and managed renewals of business licenses and permits.• Generated and analyzed monthly and yearly reports to project revenue, balanced client and vendor expenses using Excel.• Negotiated insurance contracts, drafted appeals for billing issues, and managed POS operations and inventory.• Managed patient flow, fostered customer relationships, and enhanced retention through engaging interactions.• Developed an employee handbook, office manual, and consent forms in compliance with HIPAA regulations. Created a social media presence and marketing campaigns, trained staff on software, and resolved IT issues effectively.
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Programs Department InternTender Loving Canines Assistance Dogs, Inc. (Tlcad) Sep 2012 - Dec 2012• Developed and led a legislative campaign to influence policy changes for military veterans and assistance dogs.• Assisted in organizing community events and fundraising efforts, promoting awareness of the organization's objectives.• Conducted research and analysis to support the organization's mission, creating informative presentations for volunteers and prospective sponsors. -
Front Office AdministratorKyle K. Leong, Dds Llc Sep 2008 - Dec 2009Honolulu, Hi• Served as the primary communication liaison for patients, managing check-ins and scheduling future treatments.• Improved office efficiency by implementing an electronic client database, streamlining administrative procedures.• Accurately filed insurance claims and monitored their progress to ensure timely reimbursements.
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Front Office AdministratorPacific Dental Care And Denture Labratory Apr 2008 - Sep 2008Honolulu, Hi• Responsible for all patient appointment scheduling and calendars• Verified patient insurance benefits and calculated estimated costs for procedures; and able to accurately file insurance claims• Able to take digital x-rays and understand how to recognize dental conditions
Tracy Wheeler Education Details
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Kinesiology, Health Sciences -
Registered Nursing/Registered Nurse
Frequently Asked Questions about Tracy Wheeler
What company does Tracy Wheeler work for?
Tracy Wheeler works for Amethyst Licensing & Growth
What is Tracy Wheeler's role at the current company?
Tracy Wheeler's current role is Co-Founder @Amethyst Licensing & Growth | Telehealth Licensing Strategy & Operations.
What schools did Tracy Wheeler attend?
Tracy Wheeler attended California State University San Marcos, University Of San Francisco.
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Tracy Wheeler
Mount Pleasant, Sc -
4gmail.com, jhilburn.com, incomestore.com, pitcherinn.com
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Tracy Wheeler
Santa Rosa, Ca2palindrome.com, soex.org3 +141597XXXXX
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