Tracy Herman, Mba Email & Phone Number

Lafayette, Louisiana Area

After a successful career as a business owner, sales director and retail manager, Tracy is offering her coaching services to businesses, their leaders and key employees. Tracy is a skilled leadership coach who can quickly assess the performance gaps and needs analysis, individual, and team/organizational performance. She has also helped people become more successful and engaged leaders, create and implement culture change initiatives, sell change initiatives, and turn around under-performing teams. Tracy has worked with leaders in a variety of industries including Energy, Education, Manufacturing, Retail and the Military. With an emphasis on developing leaders in dynamic and changing environments, leveraging strengths, and removing obstacles, Tracy can help clients reach their objectives and desired outcomes. Tracy’s service offerings include coaching and training for leadership, team-building, change management, meeting facilitation, process and procedure improvements, assessments and improved communication within organizations. In 2014, EXCELERANT was named by HR.com’s Leadership Excellence Magazine as #11 in the Midsize Partner & Provider category of the Leadership Excellence 500 Awards. Excelerant is a four-time recipient of Louisiana State University “LSU Top 100 Tiger-owned Business” award and recipient of the Acadiana Business Hall of Fame – Small Business of the Year recognition. All programs delivered by Excelerant are facilitated by experienced, certified professionals in the area of both leadership, training and development and coaching. For more information, visit www.exexp.com.

Louisiana Area

Campus-based leader responsible for all sales and recruitment efforts of four locations and online programs in Louisiana. Managed daily operations including up to 85 sales staff, managers, administrative personnel and the associate director. Developed and implemented career planning/coaching process for 4 campuses. Assisted 21 advisors and managers to achieve their career goals while keeping highly-valued personnel. • Responsible for: directing and assessing the need for training and staff development to enhance effective employee performance. This included: observations, creating, implementing and evaluating learning solutions for professional/leadership development; facilitated continued learning across all state departments; management training using a coach approach to increase a team’s job satisfaction, empowerment and effectiveness.• Conduct analytics to identify key measures to improve overall process and procedures to enhance the student experience. Formulate forecasts, lead base and conversion analysis, observe performance, identify issues and develop/implement strategic coaching plans to improve recruitment and retention results. • Experience in leading start-up and tenured campuses. Charged with “turning-around” under performing campuses resulting in an average increase of 75% in KPI in 6 months, improved moral and student satisfaction through strategy alignment, leadership coaching, cultural change, cross-departmental team-building and process improvement.

Lafayette, Louisiana Area

Appointed to position to serve concurrently with present position upon departure of incumbent. Managed campus operations and developed relationships with business and government communities as potential student sources. Resolved all escalated issues to ensure customer satisfaction and problem resolution.

Lafayette, Louisiana Area

Lafayette And Baton Rouge, La

Lafayette, Louisiana Area

• Oversaw daily business operations, including scheduling, payroll, inventory tracking and management, accounts payable, accounts receivable, general ledger, back reconciliation, as well as weekly and monthly reports.• Lowered cost by effectively forecasting and creating purchasing budgets.• Maintained relationships with existing suppliers, sourcing new suppliers for future products and negotiated terms of contract.• Increased profits and productivity by moving company from basic accounting software to Business Works Accounting Software. New Software enabled company to better manage inventory control, purchasing, data analysis, and customer buying trends.

Lafayette, Louisiana Area

•Responsible for generating business through cold calling and building relationships with vendors.•Responsible for forecasting, accounts payable and receiving, general ledger and monthly reconciliation•Responsible for planning and setting up equipment for events.

Birmingham, Alabama Area

Tuscaloosa, Alabama Area

Master Of Business Administration (M.B.A.), Masters Of Business Administration

Bachelor’S Degree, Apparel, Textiles And Fashion Retailing

Education record