Tracy Hsieh Email & Phone Number

San Francisco Bay Area

San Rafael

• Lead cross-functional teams (sales, engineering, marketing, operations) to develop and oversee product-related development and refinement processes. • Conduct competitive and performance analyses, design product roadmaps and structure volume pricing guarantees to grow market share.• Develop key sales support tools such as product training, competitive positioning, installation videos, project pricing algorithms, and product installation tools that helped streamline internal processes and facilitate the sales cycle.

San Rafael

• Managed project development, procurement, shipment and installation of multiple solar projects (25-30 at a given time) • Served as key player in creation and implementation of design procedures that accelerated customer satisfaction and slashed error rate. Created response protocols that saved company more than $25,000 in shortage claim errors.• Inherited multiple projects that were in jeopardy of being lost due to incorrect design and failed delivery. Through improved service delivery and quick thinking, was able to salvage project and remedy customer relationships• Developed fluency with CRM, AutoCAD, and ERP software tools to facilitate communication amongst engineering, operations, sales and customers during project cycle to meet project milestones.

Davis, Ca

Founded with a challenge grant from the California Clean Energy Fund (2006), the EEC was the first university-based energy efficiency center in the United States to focus on the transfer of technology into the marketplace. • Executed market analysis, business modeling, and dissemination plan for Campus Computing Efficiency Program and ACEEE publication on University Computing Efficiency with funding from the EEC (PG&E, Edison, Chevron). http://hydrogen.its.ucdavis.edu:8080/eec/People/evas2008-09• Managed projects and wrote grants for PIET initiatives in developing countries• Garnered practical experience in dynamic residential lighting sectors and building solar module prototypes

Davis, Ca

Provided sustainability programs and resources to students living in the Residence Halls with a focus on 5 key areas: Dining, Energy, Waste and Recycling, Water Usage.• Planned and coordinated sustainability events and programs such as Aggieware: the reusable tableware program which has been used throughout the year for all student programs in the residence halls and the Resource Recovery Drive: a program that was established to divert unwanted, but reusable, items. In 2009, the program diverted 7,137 pounds of reusable materials from the landfill. Positive Impact, Recyclemania, and Whole Earth Festival.Contributed to the UC Davis Student Housing Recycling Guide, Moving-in-and-Out Waste guide.

Sacramento, California Area

The Energy Resources Conservation and Development Commission was established by the Legislature in 1974 to address the energy challenges facing the state. The Energy Commission is the state's principal energy policy and planning organization. Since 1974, successive administrations with bipartisan legislative support have enacted more than 100 separate laws to assist the Commission in implementing state energy policy. • Developed presentations on Feed-In Tariff (FiT) policy and its potential application to California utility companies • Performed life-cycle analysis and essential research for the Energy Commission’s 2009 Integrated Energy Policy Report • Contributed to research on the sustainability of biopower resources and on the various “cap and trade” markets for carbon emissions throughout the world. Work has helped complete renewable energy section of the 2009 IEPR.

B.S., Environmental Business Development

Activities and Societies: Davis Honors Challenge Student - The Davis Honors Challenge (DHC) is four-year, campus-wide honors program.

Certificate

http://sealink.org/

Education record