Tracy Letzerich Email & Phone Number

Austin, Tx, Us

Austin, Texas, Us

Wheel is the health tech company putting great care within everyone’s reach. We provide everything companies and clinicians need to serve patients virtually, including a complete virtual care platform and nationwide clinician network. Our offering makes it easy for companies to build virtual care services and for clinicians to manage their practice in one place — including onboarding, support, and the ability to work across several highly-vetted opportunities.

Austin, Tx, Us

Board Member for Any Baby Can, an Austin-based charity working to create sustainable change for families. Helping fearless leaders create a better place to work, engage employees, retain talent, and maximize impact.

Founded an HR and Organization Development Consulting Firm in 2015 in response to a market need for custom solutions that help organizations perform their best. LoneStar Leadership Group gets to the heart of what makes your business special -- your X-factor -- and builds solutions from there.We help organizations align strategic initiatives with their mission, vision, and core values through consulting services that improve organizational health, employee engagement, customer success, and performance. Specializing in infrastructure solutions including employee performance models, manager training, organization development, communications, diversity & inclusion, the customer success journey, and leadership development.

Miami, Florida, Us

First executive HR leader for the PropTech startup. Built a team to serve as the strategic engine to attract, develop, and retain top talent.• Designed and implemented the company’s first scalable performance model, including a modern, journal-based feedback system.• Revamped Total Rewards strategy for globally dispersed team. Adjusted compensation philosophy and benefits to meet the needs of the business and increase retention.• Created new leveling framework and competencies in tandem with market compensation benchmark study. Partnered with leaders to properly level each employee as a foundation for meaningful feedback conversations and professional development plans.• Led creation and rollout of revised vision, mission, & core values. • Conducted a 40% reduction in force anchored by an empathy-firststrategy and job search assistance for impacted employees.• Planned first all-company offsite event in New York as a key componentof employee experience and hybrid work model.

Palo Alto, Ca, Us

As the leader of people strategy at Hippo, led key functional areas of impact including employee experience, culture, leadership development, HR business partnership, employee relations, performance management, employee engagement, diversity & inclusion, and internal communications. Built critical infrastructure to support the organization during the transition to a publicly traded, modern insurtech franchise.

Austin, Texas, Us

Helped Pathway improve its individual, workforce, and organizational performance while enabling the organization to navigate change during 400% annual growth. Primary role included driving Organization Development to increase effectiveness and health through planned interventions that align strategy, structure, processes, people, rewards, and metrics.Built organizational change strategy from the ground up. Implemented methodology and toolkit to guide how we prepare, equip, and support individuals to adopt change. Obtained buy-in from executive leadership while closely collaborating across functions.Designed and delivered learning & coaching programs that addressed needs across business units including culture, performance management, business acumen, and emotional intelligence.Coached and mentored Regional Operations Managers as a group and 1:1 on topics such as leadership development, emotional intelligence, conflict resolution, performance management, providing feedback, employee relations, resistance management, and change adoption.Drove the change management, communications, and project management approach for Workday Recruiting Module implementation. Provided executive summaries, identified potholes, resolved cross-functional issues between technology and HR stakeholders.Identified gaps in alignment amongst the executive leadership team around the organization’s identity, vision, priorities, and decision-making process. Authored organization-wide strategic executive communications.Identified, designed, and delivered workshops to executives and managers teaching skills including servant leadership and living core values.Collaborated with cross functional executive leaders to build a framework for a corporate university to offer custom learning tracks & leadership development.Designed and deployed new measurement and implementation strategy for practice management software rollout for 200+ hospitals.

Houston, Tx, Us

Exercised responsibility for leading the Austin presence of the firm as well as service offerings in the areas of Human Resources, Leadership Development, Communications, Change Management, Talent Development, Organizational Effectiveness, and Learning Solutions.Built a Communications and Change Management Center of Excellence from the ground up for Coca-Cola Beverages of Florida (CCBF), the third largest bottling company in the Coca-Cola family of distributors.In collaboration with the Director of HR at CCBF, designed and implemented the top priority HR & Culture Initiative for 2017 around Behavioral Norms and Inclusion.Provided guidance, structure, and project design to the Head of HR at Rice University for the Careers at Rice initiative. The 5-yr road map included transformational improvements to the talent development lifecycle including recruiting, onboarding, learning & development, compensation & rewards, performance management, and career & succession planning.Co-authored, sold, and delivered leadership development and training programs for mid-sized start-ups, school leaders, and collegiate athletes. IMPACT: Trained 300+ leaders, increasing their capacity and improving measurable performance of their teams and organizations.Designed and implemented a firm-wide sales and marketing initiative to support aggressive goals across service lines. Developed key messaging and marking materials. Selected and managed multiple vendors while overseeing Salesforce configuration, developing training, and driving user adoption. IMPACT: Doubled opportunity pipeline in 6 mos.Served as Communications Change Lead on a global Microsoft AX implementation that involved key organizational changes, training, and business process transformation. Developed communications for the executive sponsor, VP of Transformation. IMPACT: Improved organizational readiness and reduced resistance.

Houston, Texas, Us

Head of the Math Department at 3 different private college prep schools in Houston, San Jose, and Oakland including St. Francis Episcopal Day School, The Harker School, and The Head-Royce School. Subbed and taught full time at two schools in Austin, TX.Set vision, goals & objectives for the math department. Led the effort to vertically align math curriculum. Established grade level benchmarks. Authored benchmark tests to measure student readiness at the conclusion of each grade level.Proposed and managed annual budget for the math department. Worked closely with the Athletic Director to develop and grow the girls’ basketball program.Taught Computer Science, Algebra I, Pre-algebra, Honors Pre-algebra, and Geometry.

Served as board member for three different non-profits in the Bay Area and Austin. Provided strategic advisory services, executive mentoring, and communications consulting.

Led the effort associated with creation of new online business processes for a major banking industry company. Developed business process methodology containing a prescriptive, step-by-step guide to planning, designing, developing and deploying new business processes.

Worldwide, Oo

Led the Business Metrics effort associated with a Supply Chain Optimization project spanning all major supply chain areas from procurement to distribution. Worked with executive client leadership to identify key performance indicators and collaborated with various project teams to design and develop procedures to collect and analyze data.Led the Demand Management process effort associated with the implementation of supply chain software solutions for a major high-tech electronics company.Responsible for change readiness assessment associated with a lean manufacturing project, which included baseline production system characterization and reconfiguration recommendations for an aircraft-refurbishing program.

Dublin 2, Ie

Responsible for interface and conversion design associated with the implementation of several integrated Health, Safety & Environment and Insurance Management packaged software solutions.Materials Conversion Team Lead: responsible for conversion design and data cleaning support for hazardous materials.Materials Interface Design Lead: developed functional designs for all materials-related interfaces between various applications.

Pittsburgh, Pa, Us