Tracy Richards Email and Phone Number
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Senior specialist and program leader with a successful track record of enabling enterprise change management. As a champion of employee development, and life-long learner, I bring over ten years of experience implementing both divisional and enterprise-wide transformations. I am both a strategist and implementer of large-scale programs with a focus on the people side of driving change for lasting improvement. Throughout my career I have led the strategic vision, design and implementation of complex business strategies for a global industry-leading financial services firm. My roles have included technical and non-technical projects with increasing program responsibilities from divisional, multi-divisional, and enterprise-wide initiatives offering business to business, business to consumer, and corporate experience. As my responsibilities expanded, the opportunity to learn new products, services or business areas allowed me to gain both depth and breath in impact. I leverage my experience in product management, program leadership, design thinking, Agile, Six Sigma/Lean, and change management as part of the way I work to achieve valuable lasting results. I enjoy the challenges offered through high-impact programs where I learn, experiment, and scale to enable customer, employee and corporate success.
Vanguard
View- Website:
- vanguard.com
- Employees:
- 25515
-
Senior Manager, Advice And Wealth Management Digital And Analytics CommunicationsVanguardPhiladelphia, Pa, Us -
Senior Specialist, Business Transformation And Change ManagementVanguard Mar 2024 - PresentLeading business transformation and change management initiatives enabling enterprise product management discipline across Vanguard's digital products. As the central change management lead I partner with product organizations to design, implement and monitor change and communication plans to mature the product management discipline at an enterprise scale and cultivating world class digital product managers. Responsible for the development, implementation, and monitoring of master change and communication plans for enterprise product management program. Partner closely with change and communications teams for tailored messaging across key personas and stakeholders. Builds and maintains strategic relationships to enable business transformation and change management across stakeholders including program leadership, senior product leaders and product teams. -
Senior Program Manager, Chief Data & Analytics OfficeVanguard Feb 2022 - Mar 2024Leading one of the top enterprise priorities creating the foundation for data and analytics (AI/ML) education for all employees. This enterprise educational program will help to enable the advancement of data and analytics application of data analytics and AI acumen. -
Senior Program Manager, MarketingVanguard Feb 2018 - Feb 2022Designed and developed a skills-based learning curriculum supporting enterprise marketing to achieve organizational and talent development goals. -
Project Manager, Marketing Strategy & PlanningVanguard Nov 2016 - Feb 2018Malvern, PaResponsible for the organizational design and implementation of Marketing Strategic Services organization, in partnership with Human Resources, to support the global Marketing division. -
Manager, Personal Investor, Financial Advisor ServicesVanguard Jun 2011 - Nov 2016Promoted to multi-site leadership role supporting a team of data analysts and project leaders responsible for regulatory reporting, dashboards, and divisional scorecard.Leader of leaders with a span of control exceeding 50 employees supporting business to clients (B2C) processing functions. Managed talent identification, performance management, and forecasting to support high-volume financial operations teams. -
Program Manager, High-Net WorthVanguard Apr 2008 - Jun 2011Malvern PaLed multi-year cross-divisional technology and process improvement program for high-net worth clients. -
Six Sigma Black Belt ExpertVanguard Feb 2006 - Apr 2008Malvern PaCoached cross-functional business teams through multi-year process analysis programs for the Personal Investor division, developed dashboards, and led divisional employee training program. -
Project ManagerVanguard Dec 1998 - Apr 2008Led business technology programs of varying size and scale across the enterprise, divisional and cross-divisions. Responsible for the full development lifecycle of initiatives supporting enterprise Institutional Investors (B2B), Personal Investor Services (B2C), High-Net Worth, Financial Advisor Services businesses and enterprise Brand Management. Achieved Project Management Fundamentals certification, Six Sigma Certification and MBA. -
Executive Leadership ProgramBoscov'S Department Store, Llc Sep 1996 - Nov 1998 -
Financial Operations AnalystLiz Claiborne International Ltd. Sep 1993 - Sep 1996
Tracy Richards Skills
Tracy Richards Education Details
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Business Finance -
Business Administration And Management, General
Frequently Asked Questions about Tracy Richards
What company does Tracy Richards work for?
Tracy Richards works for Vanguard
What is Tracy Richards's role at the current company?
Tracy Richards's current role is Senior Manager, Advice and Wealth Management Digital and Analytics Communications.
What is Tracy Richards's email address?
Tracy Richards's email address is tr****@****ard.com
What schools did Tracy Richards attend?
Tracy Richards attended Muhlenberg College, Alvernia University.
What skills is Tracy Richards known for?
Tracy Richards has skills like Project Management, Project Planning, Business Process Improvement, Six Sigma, People Management, Job Coaching, Cross Functional Team Leadership, Business Strategy, Strategic Partnerships.
Who are Tracy Richards's colleagues?
Tracy Richards's colleagues are Hema Ghantasala, Melissa Simpson, Mary Jeffers, Tony Kaye, Yevgeny Jolobovski, Chris Ciufo, Cfa, Ty Baker.
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