Tracy Richards

Tracy Richards Email and Phone Number

Senior Manager, Advice and Wealth Management Digital and Analytics Communications @ Vanguard
Philadelphia, PA, US
Tracy Richards's Location
Greater Philadelphia, United States
Tracy Richards's Contact Details

Tracy Richards work email

Tracy Richards personal email

n/a
About Tracy Richards

Senior specialist and program leader with a successful track record of enabling enterprise change management. As a champion of employee development, and life-long learner, I bring over ten years of experience implementing both divisional and enterprise-wide transformations. I am both a strategist and implementer of large-scale programs with a focus on the people side of driving change for lasting improvement. Throughout my career I have led the strategic vision, design and implementation of complex business strategies for a global industry-leading financial services firm. My roles have included technical and non-technical projects with increasing program responsibilities from divisional, multi-divisional, and enterprise-wide initiatives offering business to business, business to consumer, and corporate experience. As my responsibilities expanded, the opportunity to learn new products, services or business areas allowed me to gain both depth and breath in impact. I leverage my experience in product management, program leadership, design thinking, Agile, Six Sigma/Lean, and change management as part of the way I work to achieve valuable lasting results. I enjoy the challenges offered through high-impact programs where I learn, experiment, and scale to enable customer, employee and corporate success.

Tracy Richards's Current Company Details
Vanguard

Vanguard

View
Senior Manager, Advice and Wealth Management Digital and Analytics Communications
Philadelphia, PA, US
Website:
vanguard.com
Employees:
25515
Tracy Richards Work Experience Details
  • Vanguard
    Senior Manager, Advice And Wealth Management Digital And Analytics Communications
    Vanguard
    Philadelphia, Pa, Us
  • Vanguard
    Senior Specialist, Business Transformation And Change Management
    Vanguard Mar 2024 - Present
    Leading business transformation and change management initiatives enabling enterprise product management discipline across Vanguard's digital products. As the central change management lead I partner with product organizations to design, implement and monitor change and communication plans to mature the product management discipline at an enterprise scale and cultivating world class digital product managers. Responsible for the development, implementation, and monitoring of master change and communication plans for enterprise product management program. Partner closely with change and communications teams for tailored messaging across key personas and stakeholders. Builds and maintains strategic relationships to enable business transformation and change management across stakeholders including program leadership, senior product leaders and product teams.
  • Vanguard
    Senior Program Manager, Chief Data & Analytics Office
    Vanguard Feb 2022 - Mar 2024
    Leading one of the top enterprise priorities creating the foundation for data and analytics (AI/ML) education for all employees. This enterprise educational program will help to enable the advancement of data and analytics application of data analytics and AI acumen.
  • Vanguard
    Senior Program Manager, Marketing
    Vanguard Feb 2018 - Feb 2022
    Designed and developed a skills-based learning curriculum supporting enterprise marketing to achieve organizational and talent development goals.
  • Vanguard
    Project Manager, Marketing Strategy & Planning
    Vanguard Nov 2016 - Feb 2018
    Malvern, Pa
    Responsible for the organizational design and implementation of Marketing Strategic Services organization, in partnership with Human Resources, to support the global Marketing division.
  • Vanguard
    Manager, Personal Investor, Financial Advisor Services
    Vanguard Jun 2011 - Nov 2016
    Promoted to multi-site leadership role supporting a team of data analysts and project leaders responsible for regulatory reporting, dashboards, and divisional scorecard.Leader of leaders with a span of control exceeding 50 employees supporting business to clients (B2C) processing functions. Managed talent identification, performance management, and forecasting to support high-volume financial operations teams.
  • Vanguard
    Program Manager, High-Net Worth
    Vanguard Apr 2008 - Jun 2011
    Malvern Pa
    Led multi-year cross-divisional technology and process improvement program for high-net worth clients.
  • Vanguard
    Six Sigma Black Belt Expert
    Vanguard Feb 2006 - Apr 2008
    Malvern Pa
    Coached cross-functional business teams through multi-year process analysis programs for the Personal Investor division, developed dashboards, and led divisional employee training program.
  • Vanguard
    Project Manager
    Vanguard Dec 1998 - Apr 2008
    Led business technology programs of varying size and scale across the enterprise, divisional and cross-divisions. Responsible for the full development lifecycle of initiatives supporting enterprise Institutional Investors (B2B), Personal Investor Services (B2C), High-Net Worth, Financial Advisor Services businesses and enterprise Brand Management. Achieved Project Management Fundamentals certification, Six Sigma Certification and MBA.
  • Boscov'S Department Store, Llc
    Executive Leadership Program
    Boscov'S Department Store, Llc Sep 1996 - Nov 1998
  • Liz Claiborne International Ltd.
    Financial Operations Analyst
    Liz Claiborne International Ltd. Sep 1993 - Sep 1996

Tracy Richards Skills

Project Management Project Planning Business Process Improvement Six Sigma People Management Job Coaching Cross Functional Team Leadership Business Strategy Strategic Partnerships

Tracy Richards Education Details

Frequently Asked Questions about Tracy Richards

What company does Tracy Richards work for?

Tracy Richards works for Vanguard

What is Tracy Richards's role at the current company?

Tracy Richards's current role is Senior Manager, Advice and Wealth Management Digital and Analytics Communications.

What is Tracy Richards's email address?

Tracy Richards's email address is tr****@****ard.com

What schools did Tracy Richards attend?

Tracy Richards attended Muhlenberg College, Alvernia University.

What skills is Tracy Richards known for?

Tracy Richards has skills like Project Management, Project Planning, Business Process Improvement, Six Sigma, People Management, Job Coaching, Cross Functional Team Leadership, Business Strategy, Strategic Partnerships.

Who are Tracy Richards's colleagues?

Tracy Richards's colleagues are Hema Ghantasala, Melissa Simpson, Mary Jeffers, Tony Kaye, Yevgeny Jolobovski, Chris Ciufo, Cfa, Ty Baker.

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