Tracy Wright Email & Phone Number

Austin, TX, US

Austin, Texas, United States

Austin, Texas Metropolitan Area

Austin, Texas Area

Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing. Coordinate title/escrow, mortgage loan and appraisal processes

Austin, Texas Area

Austin, Texas

• Managed all aspects of recruiting, placement and client/applicant services
• Diligently recruited qualified candidates for open industrial and administrative positions
• Interviewed applicants; filled client requests, matching specific candidate with the right job in an extremely tight recruiting market
• Reviewed employment applications and evaluated work history, education, training and job skills
• Performed general recruiting for customer service personnel, administrative assistants and other clerical positions
• Anticipated, predicted and diagnosed economic conditions and analyzed industry trends, which were underlying recruiting factors in hiring qualified employees

• Optimized performance by out-performing peers 3-to-1 in closed leases and renewals, boosting occupation from 88% to 96%, consistently hovering between 95%-97% month-over-month for both properties
• Toured apartments; discussed benefits of the community and each unit shown, ensuring target apartments were ready for show
• Explained application procedures and lease contract before completing and collecting rental deposit
• Qualified eligibility, ensuring compliance with Fair Housing Laws and company’s non-discriminatory leasing policies; approved and/or declined rental/lease applications
• Created and executed strategic marketing venues, performed cold calling, ad strategies and placement, banner sign distribution programs, email blasts and marketed properties by networking at various industry events
• Worked with maintenance management on finish outs and repair requests ensuring everything corresponded to move-in dates

• Provided pristine customer service, ensuring support, profitability and high quality service operations were met on every levels
• Delivered product/service recommendations with a focus on up selling; recommended steps that successfully customized business products and services to fit clients’ specific present and future needs, including quotes.
• Sought out opportunities that provided value-added solutions for clients, while striving for efficient, repeatable methods and processes for implementing and supporting client business needs
• Processed a high volume of transactions with attention to detail, following corporate policies while remaining compliant at all times
• Surprised team members by exceeding sales quota for every quarter winning numerous sales and service awards

• Supervised and trained cosmetics department staff; delegated responsibilities, evaluated performance, prepared work schedules, mediated conflicts and counseled on career advancement
• Managed sales, operations and personnel functions; empowered and inspired partners to delight customer; encouraged to build a deep understanding of customer characteristics and lifestyles to proactively identify.
• Maintained accountability for department’s performance, payroll, shrinkage, merchandising and housekeeping standards
• Achieved sales and goals; maximized selling during heavy traffic periods and trained staff in doing so, while providing customer with a quick and efficient checkout; took action in correcting below standard sales trends

• Managed store operations along with key carrying responsibilities to open and close the store
• Continually won Top Sales by converting highest number of month-to-month memberships into long-term, 4-year contracts
• Oversaw store’s performance, merchandising and housekeeping standards
• Advised management on financial and operational matters, including analysis of critical business, reorganization and implementing recommendations for improved performance
• Took action in correcting below standard sales trends and stayed abreast on competition’s pricing