Tracy Darby

Tracy Darby Email and Phone Number

Responsible Sr. Program Manager | Solution Oriented | Customer Focused | Results Driven | Compliance & Relationship Management @ Otis Elevator Co.
united states
Tracy Darby's Location
Grand Rapids Metropolitan Area, United States
Tracy Darby's Contact Details
About Tracy Darby

Trustworthy Sr. Business Leader strengthening customer relationships, leveraging leadership experience and developing effective teams through fairness, transparency and accountability. Experienced in diminishing compliance risks, improving financials for business sustainability and growth. Excel in helping companies adapt and succeed, in a rapidly changing world, through bringing order from chaos, with detail, organization, communication, diversity, and fun. Basic Project Management | Tech | Basic Accounting | Performance Improvement | Financially Conscientious | Detailed | Self-Directed | Organized | Communication | Leadership | Service Delivery

Tracy Darby's Current Company Details
Otis Elevator Co.

Otis Elevator Co.

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Responsible Sr. Program Manager | Solution Oriented | Customer Focused | Results Driven | Compliance & Relationship Management
united states
Website:
otis.com
Employees:
15903
Tracy Darby Work Experience Details
  • Otis Elevator Co.
    Service Project Manager
    Otis Elevator Co. Jan 2022 - Present
    United States
  • Hilco Industrial, Llc
    Office Manager/Operational & Sales Support
    Hilco Industrial, Llc 2018 - Mar 2023
    United States
    Created efficient operations, cost savings, and satisfied customers by professionally managing office operations of a global liquidation firm• Executed auction administration for sales including invoicing, accounting, foreign and domestic customer service and logistics in near real time• Identified and reduced non-essential monthly operational costs through process of auditing payables, resulting in annual savings• Facilitated bi-weekly multi-site, multi-team executive conference… Show more Created efficient operations, cost savings, and satisfied customers by professionally managing office operations of a global liquidation firm• Executed auction administration for sales including invoicing, accounting, foreign and domestic customer service and logistics in near real time• Identified and reduced non-essential monthly operational costs through process of auditing payables, resulting in annual savings• Facilitated bi-weekly multi-site, multi-team executive conference calls to review multi-million dollar auction portfolio sales, profit margin, and operations resulting in company strategic decisions Show less
  • Amway
    Supervisor - Global Business Support Materials | Program Manager
    Amway 2017 - 2018
    Ada, Michigan, United States
    Facilitated new international business growth while reducing corporate risk by leading the Corporate Compliance department working with 40K Approved Providers representing a $750M annual portfolio ensuring workload balance, service levels, customer satisfaction, and launching the Global Accreditation Plus Program.• Supervised a team of Sr. Advisors collaborating with Approved Providers of over 40K people producing $750M annually• Equipped team of Sr. Advisors by providing… Show more Facilitated new international business growth while reducing corporate risk by leading the Corporate Compliance department working with 40K Approved Providers representing a $750M annual portfolio ensuring workload balance, service levels, customer satisfaction, and launching the Global Accreditation Plus Program.• Supervised a team of Sr. Advisors collaborating with Approved Providers of over 40K people producing $750M annually• Equipped team of Sr. Advisors by providing performance management, coaching, and work load balance ensuring service delivery levels• Supported businesses generating in excess of $30M annually through managing the efficient & timely processing of over 10K business support materials and 50 field visits annually in coordination with the Legal teams Show less
  • Amway
    Sr. Advisor - Global Business Support Materials | Program Manager
    Amway 2004 - 2017
    Ada, Michigan, United States
    Contributed to $200M in annual sales by partnering with the Legal Department and Approved Providers by advising, auditing business support materials, conducting field audits and relationship management affiliates through Training the Trainer, coaching, and international travel.• Executed global corporate program by collaborating with 4 Approved Providers comprising of approximately 8K business owners through auditing and authorizing 1.8K business support materials annually and attending… Show more Contributed to $200M in annual sales by partnering with the Legal Department and Approved Providers by advising, auditing business support materials, conducting field audits and relationship management affiliates through Training the Trainer, coaching, and international travel.• Executed global corporate program by collaborating with 4 Approved Providers comprising of approximately 8K business owners through auditing and authorizing 1.8K business support materials annually and attending 10 field events annually resulting in reduced business risk• Created sustainable business growth through efficient and timely processing of business support tools, negotiated service levels, and coached clients on Rules of Conduct, regulatory, and intellectual property standards• Contributed to international business growth in excess of $6B annually as a corporate consultant to international affiliates through Training the Trainer, coaching, and extended stay in Australia Show less
  • Amway
    Supervisor - Business Support Services
    Amway 2000 - 2004
    Ada, Michigan, United States
    Managed a corporate team of 30 responsible for processing 20K new applications, 50K product returns, and 2 million product calls annually delivering on service levels, equipping product experts, licensing new business owners, and vendor management.

Tracy Darby Skills

Returns Responsibility Document Processing Calling Results Focused Dedicated Professional Art Customer Service Representatives Workflow Sharepoint Administrative Work Vendors Spectrum Data Entry Customer Oriented Applications Service Standards Affiliates Hospitals Communication Market Research Relationship Management Regulatory Risk Diplomacy Materials Reports Claim Strategy Americans With Disabilities Act Compliance Supervision Csrs Outlook Addressing Microsoft Word Gift Cards Microsoft Excel Rate Policy Customer Service Customer Support Assessment Surveying Data Driven Testing Project Difficult Situations Management Coaching Registrations Research Risk Conflict Resolution Intellectual Property Calls Meetings Call Centers Clerical Business Systems Rules

Tracy Darby Education Details

Frequently Asked Questions about Tracy Darby

What company does Tracy Darby work for?

Tracy Darby works for Otis Elevator Co.

What is Tracy Darby's role at the current company?

Tracy Darby's current role is Responsible Sr. Program Manager | Solution Oriented | Customer Focused | Results Driven | Compliance & Relationship Management.

What is Tracy Darby's email address?

Tracy Darby's email address is td****@****ind.com

What schools did Tracy Darby attend?

Tracy Darby attended Aquinas College - Grand Rapids, Michigan State University.

What skills is Tracy Darby known for?

Tracy Darby has skills like Returns, Responsibility, Document Processing, Calling, Results Focused, Dedicated Professional, Art, Customer Service Representatives, Workflow, Sharepoint, Administrative Work, Vendors.

Who are Tracy Darby's colleagues?

Tracy Darby's colleagues are Alain Chauvet, Vikas Kumar, Sergio Figueroa Torres, Subhash Sharma, Ole Harkjær, Mike Mellon, Raffaele Arfè.

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