Tracy Modha Email & Phone Number

Ilford, Gb

London, England, United Kingdom

Provide administrative support to working group meetings and roundtables (ensuring effective and efficient scheduling, agenda setting, preparation of papers and accurate minutes including key actions).Offer a point of contact for member inquiries and engagement with the Programme teams.Ensure the CRM system is continuously updated through inputting and extracting data.Ensure techUK’s webpages are regularly updated.Provide administrative support for techUK’s vibrant events programme, which has a mixture of in person and online events.Create newsletters and work with the Programme and Marketing teams to ensure high engagement/click rates, etc.Provide further ad-hoc administrative support to ensure effective and efficient working for the team.Provide ad-hoc diary support.

London, England, United Kingdom

Process work in line with agreed procedures, business rules or scripts – Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.Learn the procedures and understand parameters of producing a quality output.Process work to the defined level of quality.Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.To schedule and prioritise allocated work on a daily basis.Distribute information and when required, work to the other team members or groups.Identify and suggest areas of improvement.Maintain and update information held on a data base or manually.Support line management on any additional admin when required.Liaise with internal/external clients.Print/post data/reports/invoices daily.Maintain records for audit purposes.Ensure deadlines are met.

London, United Kingdom

Organise Professional Learning for Member Schools (UK and International). This includes finding suitable trainers, arranging contracts and invoices, organising travel/accommodation, processing expenses and analysing feedback.Support regional events and bi-annual Festival of Learning conferences in South East Asia and UK. This includes organising room bookings, layouts, equipment and catering. Setting up the online booking system and promoting on the website. Dealing with the speakers, organisers, participants with general enquiries. Including organising travel/accommodation. Dealing with expenses, invoices and keeping an eye on the budget. Formatting documents to give to participants beforehand and to put into packs, printing badges. Attending events for registration and to ensure the event runs smoothly. Analysing feedback.Support of new member schools. Sending a welcome email and setting them up on the membership website.Ongoing membership support. Dealing with general enquiries by telephone, email and in person.Working on Salesforce by setting up opportunities, contracts and invoices.

London, United Kingdom

Organising room bookings, layouts, equipment and catering.Setting up the online booking system and promoting on the website.Dealing with the speakers, organisers, participants with general enquiries. Including organisingtravel/accommodation.Dealing with expenses, invoices, purchase orders and keeping an eye on the budget.Formatting documents to give to participants beforehand and to put into packs, printing badges.Attending events for registration and to ensure the event runs smoothly.Dealing with general enquiries by telephone, email and in person.Distributing post and organising couriers.Updating the website using the in house CMS.Organising repairs to the building.Ordering stationery and raising purchase orders

London, United Kingdom

Same duties as before but included:Event organisation (Organising room bookings, catering, taking bookings, dealing withgeneral enquiries, dealing with expenses and invoices, organising packs and badges,arranging promotion, attend events)Finance work (Purchase orders, invoices, expenses)

London, United Kingdom

Same duties as before but included:installing and configuring computers/printers.

London, United Kingdom

Covered reception which included answering phones and emails, greeting visitors.Booked rooms and catering for meetings.Ordered stationery.

Romford, United Kingdom

Romford, United Kingdom

Introductory Organising Stewart

Nvq Customer Service Level 2

Microsoft Certified System Engineer, Comptia Security +

Btec Advanced General National Vocation Qualification, Merit

Education record

GCSE’s 2 B’s, 7 C’s, 1 D