Tracy W Email & Phone Number

Richmond, Virginia, United States

Costa Mesa, California, United States

• Identified and targeted low performing accounts to increase customer retention
• Responsible for working with sales reps to coordinate events for clientele
• Managed sales floor, merchandising, staffing, and inventory
• Established, nurtured, and maintained successful client and vendor relationships
• Created monthly trend reports and provided clients with detailed estimates

Los Angeles, California, United States

• Hired to perform home organization and personal assistant work on an ad hoc basis
• Provided excellent customer service with maintaining a 5 of 5 star rating with over 60 reviews

Santa Monica, California, United States

• Managed showroom, merchandising, staffing, inventory, and customer relations
• Oversaw, managed, and tracked the ordering of supplies and inventory
• Consistently exceeded monthly and annual company sales goals
• Work directly with clients and manufacturers on the creation of custom furniture
• Coordinated and planned both company and community events

West Hollywood, California, United States

• Oversaw, managed, and tracked the ordering of supplies, inventory, filling, and accounting
• Scheduled client appointments for varied team of specialists
• Work directly with clients and manufacturers on the creation of custom furniture
• Coordinated and planned both company and community events
• Implemented and maintained company social media presence as well as increased company’s online ratings

Glendale, California, United States

• 5+ years of photography experience
• Supervise multiple studios aiding the District Manager in all aspects of business operations
• Ensured excellent customer service and created a friendly environment for clients and their families
• Oversaw all business aspects such as scheduling, meeting sales goals, hiring, and training

Richmond, Virginia, United States

• Managed an 8 person team and oversaw seasonal hires as needed
• Established new sales processes and trained staff on innovative sales techniques
• Developed and maintained long-term relationships with customers and their families resulting in high customer retention
• Interviewed candidates and was responsible for all staffing and hiring decisionsAccomplishments:
• Multiple regional awards for highest customer satisfaction ratings and highest profit margins.
• Consistently promoted based on sales and exceeding customer satisfaction goals.