Tracy Myles Email & Phone Number

Redmond, Washington, United States

Redmond, Washington, United States

Redmond, Washington, United States

• Interface with over 100 internal and external partners and engineering teams to create and execute an onboarding plan to migrate over 400 forums to the Microsoft Q&A platform and closed over 300 forums that were stalled or out of support.• Project duration was 6 months and completed on time with 100% customer satisfaction.• Team will utilize the same onboarding plan to determine whether over 900 non-English MSDN and TechNet forums will onboard to Microsoft Q&A in 2021 or close.• Onboarded over 30 teams/services into Q&A, thus Microsoft Q&A traffic has grown from 800,00 page views per month to 4M as a result of transferring the support from MSDN and TechNet forums and new teams onboarding into Microsoft Q&A.• Utilize GitHub and Visual Studio Code to create the Markdown and YAML files for each respective product/service corresponding webpage on the Microsoft Q&A site.• Migrate over 30 how-to articles from Microsoft Q&A to docs.microsoft.com including the creation of a new navigation. As a result, customers have a better experience as it aligns with the rest of docs.mcirosoft.com platform and the team have a more streamlined process to update the articles moving forward.• Execute a migration plan in collaboration with partners and engineering teams for the external .NET forum sites to migrate over 120 forums to MSDN in an archived state to be indexed within Microsoft Q&A within a 4-month timeframe.

Redmond, Washington

• Support the Service Delivery Manager in the PMO role of Robert Half’s Managed Services Teams at Microsoft. • Order, image and issue Robert Half internal hardware assets to the prospective contractors for use on the Microsoft Domain. • Conduct onboarding and offboarding of new hires for any of the roles at Microsoft in collaboration with the recruiting team and admin team, ensure the onboarding/offboarding experience for the new contractors (as well as their respective clients) is smooth, consistent, and responsive. • Plan, budget and coordinate team holiday events, morale events and lunches to ensure a smooth and seamless process. • Help organize the PMO standardization initiative (Org charts, process documentation, process analyst).

Lacey, Washington

Microsoft Software and Systems Academy, Cohort 19, Server & Cloud Administration

• Conduct comprehensive data management and analysis of maintenance records and metrics to increase maintenance functionality & readiness at the company/battalion/division level.• Create and implement several step by step instructions on various functions of Global Combat Support System Marine Corps and maintenance management methodologies.• Assist the maintenance chief and the maintenance management chief in supervising over 1000+ spare parts, both electronically and physically, for accurate accountability of tools within the sector.• Supervise hundreds of requisitions through consistent data management for effective and accurate inventory control within the organization.• Provide technical expertise and was considered as the Subject Matter Expert (SME) in the use of Global Combat Support System Marine Corps (GCSS-MC), the physical implementation of the enterprise information technology architecture designed to support the Marine Corps’ logistics functions and combat support information requirements.

Microsoft Software And Systems Academy, Computer Science

Microsoft Software and Systems Academy Participant

Associate Of Applied Science - Aas, Cnc Machining And Programing

Associate Of Applied Science - Aas, Aerospace Fabrication And Welding

Associate Of Applied Science - Aas, Fabrication Welding