Tracy Myles Email & Phone Number

Redmond, Washington, United States

Redmond, Washington, United States

Redmond, Washington, United States

• Interface with over 100 internal and external partners and engineering teams to create and execute an onboarding plan to migrate over 400 forums to the Microsoft Q&A platform and closed over 300 forums that were.
• Project duration was 6 months and completed on time with 100% customer satisfaction.
• Team will utilize the same onboarding plan to determine whether over 900 non-English MSDN and TechNet forums will onboard to Microsoft Q&A in 2021 or close.
• Onboarded over 30 teams/services into Q&A, thus Microsoft Q&A traffic has grown from 800,00 page views per month to 4M as a result of transferring the support from MSDN and TechNet forums and new teams onboarding into.
• Utilize GitHub and Visual Studio Code to create the Markdown and YAML files for each respective product/service corresponding webpage on the Microsoft Q&A site.
• Migrate over 30 how-to articles from Microsoft Q&A to docs.microsoft.com including the creation of a new navigation. As a result, customers have a better experience as it aligns with the rest of docs.mcirosoft.com.

Redmond, Washington

• Support the Service Delivery Manager in the PMO role of Robert Half’s Managed Services Teams at Microsoft.
• Order, image and issue Robert Half internal hardware assets to the prospective contractors for use on the Microsoft Domain.
• Conduct onboarding and offboarding of new hires for any of the roles at Microsoft in collaboration with the recruiting team and admin team, ensure the onboarding/offboarding experience for the new contractors (as well.
• Plan, budget and coordinate team holiday events, morale events and lunches to ensure a smooth and seamless process.
• Help organize the PMO standardization initiative (Org charts, process documentation, process analyst).

Lacey, Washington

Microsoft Software and Systems Academy, Cohort 19, Server & Cloud Administration

• Conduct comprehensive data management and analysis of maintenance records and metrics to increase maintenance functionality & readiness at the company/battalion/division level.
• Create and implement several step by step instructions on various functions of Global Combat Support System Marine Corps and maintenance management methodologies.
• Assist the maintenance chief and the maintenance management chief in supervising over 1000+ spare parts, both electronically and physically, for accurate accountability of tools within the sector.
• Supervise hundreds of requisitions through consistent data management for effective and accurate inventory control within the organization.
• Provide technical expertise and was considered as the Subject Matter Expert (SME) in the use of Global Combat Support System Marine Corps (GCSS-MC), the physical implementation of the enterprise information technology.

Microsoft Software And Systems Academy, Computer Science

Microsoft Software and Systems Academy Participant

Associate Of Applied Science - Aas, Cnc Machining And Programing

Associate Of Applied Science - Aas, Aerospace Fabrication And Welding

Associate Of Applied Science - Aas, Fabrication Welding