Tracy Spangler Email & Phone Number

A Berkshire Hathaway company, TTI is the world’s leading specialist authorized distributor in the electronic component industry. Our extensive product line and supply chain solutions make us the distributor of choice for consumer electronics, industrial, transportation and military/aerospace manufacturers worldwide. We're headquartered in Fort Worth, Texas, with regional locations in North America, Europe and AsiaThe Account Representative sells company products and services via telephone, internet, e-mail and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements. ACCOUNTABILITIES Sells products and services offered by TTI. This includes, but is not limited to, product lines, AIM programs, quality, and value added services. The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers needs. This is measured through monthly sales reporting, quality objectives and regular management reviews. Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to get the most competitive pricing by utilizing communication by telephone, fax and email. The Account Reps success is measured by booking the business at the highest gross profit margin. Processes the customer’s order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations

Eden Prairie, Mn

I provide support to the branch sales force by assisting with customer inquiries, ensuring order delivery accuracy, coordinates special customer requests and assists with customer issue resolution. Verifies and expedites customer orders to ensure accuracy and secure on-time delivery by working directly with the Corporate Asset Team and/or direct manufacturer online systems. Provides information to customer regarding order status by answering inquiries by phone and email. Data provided by looking up the inquiries in the sales database. Coordinates issue resolution by working with the Sales Representative and the Customer by providing updated information via phone and/or email communications. Assist the Sales Representative by performing inventory stock status and obtaining delivery information by utilizing online manufacturer databases.

I currently work in the commercial department at TruGreen. I handle multiple tasks such as data entry, accounts receivable, customer service and assisting 2 commercial account reps. I work in a fast paced environment.

Burnsville, Rochester

I worked as a residential customer service rep prior to being promoted to work in our commercial department. My job duties included, data entry, route scheduling, customer call ahead's, accounts receivable, training of new employees and providing information to current and prospective customers.

A.S, Business

Diploma, General Studies