Tracy-Leigh Van Der Merwe (Lion) Email & Phone Number

Gauteng, South Africa

Direct Reports:8 Direct ReportsAccountabilitiesPeople | Process | Operations | Sales | Strategy- Revived the Kelly Brand as a permanent recruitment and staffing partner - Participate in developing marketing penetration strategies and new business models. - Participated as a key stakeholder in rebranding with our marketing agency.- Wrote all content for marketing CI and social media platforms -Established rules of engagement to define the commercial landscape-Designed the EVP with the leaders of the business-Mapped out processes to support effective operational delivery.-Engaged other brands to collaborate across client portfoliosNew Business Acquisition -Observe markets and track competitor behaviour -Effectively manage the opportunity pipelines -Developed strategic business plans . -Adherence to all legal requirements -Actively marketed top talent to new businesses -Introduced alternative staffing solutions to key clients and stakeholdersFinance:-Prepare and submit monthly and annual revenue budget-Present business case with alternative streams of revenue -Deliver on the budget commitments for business-Provide forecast projections -Fee, Contract and Service Level Agreement negotiationsPeople: -Recruitment and assembly of a high performing talent acquisition team -Developed and executed comprehensive training modules for consultants-Implemented and monitored productivity metrics with each consultant-Delivered on desk coaching to accelerate consultants’ speed to productivity-Established structured performance improvement plans for non-billing consultants -Introduced a high touch leadership and engagement methodology for a hybrid team environmentProcess and Technology:-Supported the transition from one operating system to a new bespoke system -Identified training gaps and need for upskilling and cross skilling-Drive compliance and data integrity for meaningful data

South Africa

Purpose of the projectThis was a corporate social investment program sponsored by several blue chip organisations who invested in the program to create skill and youth employment in rural regions of SAThe purpose was to build-operate and transfer a skills development program addressing IT skills with focus on robotics. This project was etablished to deliver a 70% completion rate of learners participating to receive their BBBEE points.Accountabilities and Responsibilities-Established and led a dedicated project team to strategically drive and oversee key initiatives across various business pillars-Conducted an in-depth analysis to define the roles and expectations, informing subsequent project planning-Developed and Implemented a Balance Scorecard system to effectively measure and manage the success of the project outcomes-Collaborated with stakeholders and project owners to define measurable objectives for the initial 90 days, aligning them with overarching project goals-Implemented project plan based on urgency and impact-Orchestrated a tailored recruitment and talent acquisition campaign specifically targeting urban youth to relocate back home -This initiative aimed to qualify candidates for a comprehensive learning and development program, with the prospect of permanent employment upon completion-Formulated and implemented recruitment flows and assessments, incorporating a range of evaluation methods, including historical, motivational and competency based assessments-Introduced a Recruitment Process Outsourcing (RPO) model to efficiently manage the response and engagement of applicants-Secured additional investment and funding-Successfully launched a program deploying learners across rural areas who were trained to teach IT skills and Robotics to students at schools- Risk management -Project manage deliverables in line with budget

South Africa

Clarity is a Human Capital Organisation providing solutions to support youth employment and upskilling to reduce the high unemployment rates in South AfricaResponsible and accountable for: for People | Processes | Operations | FinanceLearnership and Grad recruitment and deployment project management- Designed take to market strategy to position Clarity as Project Management Organisation of choice to deploy and manage learners on hosted sites with the aim of effective completion and successful absorption to reach SD points and tax breaks- Established commercial and strategic relations with training providers and BBBEE partners- Provided clients with recruitment value chain as either cradle to grave offering or as an RPO- Recruited and deployed learners aligned to SETA and organisations qualifying criteria- Recruited and deployed candidates with (dis) abilities- Identify host clients and contract organisations into a tri-partheid relationship- Align learnership qualifications and outcomes to workplace KPI’s- Implement and sign off project scope - Translate project scope into project plan- Conducted workplace audits for learners and learners with (dis)abilities- Conducted (dis) ability sensitisation workshops for team leaders and managers - Audited HR processes and implemented SOP aligned to ISO9001- Project Management of learnership programs- Retention and succession planning- Designed and implemented agent lifecycle to afford lead employers secured host clients - Took 12H to market to drive internal training and development for permanent staff members- Delivered on budget to realise business profitability in first 2 years- Genetic Brain Profiling for sales contact centres improving sales by 70%- Integrated absenteeism, attendance and adherence model focusing on employee wellness- Employee analytics for hosted learners resulting in retention, completion and absorption- Staff transport solutions to mitigate absenteeism and non- adherence

Gauteng

Reported to Managing DirectorDirect Reports- 3 Regional Managers- 5 New Business Development Consultants- 18 Recruitment Consultants- 5 Key Account ManagersResponsible and Accountable for the following divisions- Sales and marketing- Temporary and Permanent Recruitment Services- Hospitality recruitment and operations- (dis)Ability recruitment and consulting- Special Projects | Tenders and proposalsAchievements and Outcomes- Submitted (dis) Ability recruitment and project management solution to Jobs Fund and awarded funding for 2 year project- Established market strategy for Hospitality recruitment and consulting and took to market securing 5 star hotels as clients- Established (dis) Ability recruitment and consulting product and revenue stream and took to market, successfully deploying 150 learners with (dis)Ability in Cape Town- Crafted and designed new marketing collateral and branding for Only the Best and Teleresources- Part of Team to set up Workforce Office in Mauritius- Serviced and delivered on H&M and awarded exclusivity on all staffing for the establishment of their stores- Awarded preferred supplier on Graduate recruitment projects for 5 years- Established Field Services recruitment and management revenue stream- RE5 | FAIS academy

Johannesburg Area,| Durban Area South Africa

Strategic Relationship Manager | GM KZN | Head of Perm & Executive Search |Head of Operations Key Account Management | Key Account Manager | Recruitment Specialist.Acquisition of clients and market share.Was the highest contributor to revenue and client acquisition.Integrated 2 brands in the perm division & rewrote processes, trained staff and coached them on new way of work achieving budget in our first year as a new team.Appointed to inject KZN branch with new business & improve efficiencies & recruitment processes.Secured additional 3 additional Key Accounts in 1 yearDelivered over 500 people in 6 months on a field services project for microlending Awarded BEST OUTSOURCED HR PROVIDER 5 times consecutivelyHigh-level accountabilitiesSales | Head of Recruitment | People Management | Key Account Management | Client Relationships | Head of Special Projects | Learnerships and Skills Programs | Outsourced HR Services | IR & Performance Management | PayrollDeveloped Candidate LifecycleImplemented flexible staffing models to mitigate retrenchments & provide cost savings to clientsAppointed Preferred Supplier for Outplacement & Redeployment of staff compliment exceeding 500 employees.Please see attachment for Contributions | Outcomes& Achievements over 19 years in organisationsPlease see upload below for Outcomes | Achievements & Contributions over 19 years

Build Operate and Transfer products specific to a human capital organisation.Management ConsultingImplement projects using PMBOK principlesResponsible and accountable for successful stakeholder management.Managed People, Processes, Operations and Finance on all projects.Aligned all SOPs to ISO.Responsible for our Project office achieving ISO accreditation.Trained to execute Performance. Improvement Product called PIMP.Offered management coaching using PIMP methodology.Increased efficiencies by 70%.increased retention by 65%Reduced Sick Leave to less than 2%.Supported HR in crafting their HR strategy and succession planning strategy.

Bachelor'S Degree, Psychology And Communications

Bachelors Degree Psychology And Communication, Bachelor Of Arts : Psychology & Communication

Prisa, Public Relations, Advertising, And Applied Communication

Digital Advertising

Corporate Coaching

Labour Relations And Performance Management

Transactional Analysis

(Di) Ability Recruitment

Improvement Performance Development Management, Business Consulti