Philadelphia's newest premier Cigar experience!

Design and configure personalized travel arrangements throughout the world. Including humanitarian trips, luxury getaways, honeymoons, and guided excursions. Hands on travel concierge!

Friendly Planet Travel is among the largest internet based group travel companies in the country. Specializing in high-quality, cost-effective international travel arrangements. As Reservations Manager I set policies, procedures, and practices for the reservations team. ●Recognized for outstanding sales performance and quality leadership while surpassing company objectives. ●Managed and strategically organized the advertising and marketing efforts, including internet advertising accounts, weekly subscriber e-mails, and social media venues.●Launched new product development initiatives into the international market, including South East Asia, Africa, & Cuba. ●Developed a web-based system that impacted sales growth by nearly 20%, reduced the sale cycle time, and improved overall customer retention.●Exceeded company sales quotas every year. ●Selected to represent the company on behalf of the owner to accept awards in Chile, Thailand, & New York.●Coordinated and participated in multiple trade show efforts for the company, including the largest travel trade show in the country (New York Times Travel Show). ●Nominated to be the inaugural representative to organize/lead a private group on a medical humanitarian effort to Cuba.

MBNA is now Europe’s largest credit card lender, held a similar status in North America until it was purchased by Bank of America in 2006. As part of the small business department I participated in securing new clients for the credit lender, through door to door and cold calling sales methods.●Generated sales by prospecting local small businesses, profiling clients, and effectively presenting services to customers.●Lead door to door sales outings while attempting to secure additional clients. ●Organized client meetings, hosted sales presentations, and successfully negotiated lines of credit with contracted business owners.