Developed a comprehensive bookkeeping strategy utilizing QuickBooks, effectively categorizing and recording incoming transactions into relevant accounts. • Produced and scrutinized reports detailing business transactions in accordance with GAAP standards, ensuring the accuracy and timeliness of financial records. • Conducted regular reconciliations of bank accounts to align QuickBooks data with bank statements, promptly addressing any inconsistencies identified. • Upheld the integrity of all accounting processes and promptly reported any unusual or suspicious activity to management for further investigation and resolution.

• Ensure all orders are shipped in the most economical manner and packages are packed in the smallest containers possible to reduce damage and save on shipping costs • Communicate directly with management staff to correct potential deficiencies in shipping costs • Prioritize situational awareness to ensure that all orders are being shipped to the correct destinations and that shipping information on orders matches the information recorded in the system • Worked as a temporary employee performing other roles from June 2020 – August 2021

• Communicated with customers to confirm move details and ensure completion of required paperwork and liability documents • Oversaw the loading process, which included wrapping and strategically packing household items into the truck in a mindful manner to avoid damage• Navigated a fast-paced environment to ensure timeliness of packing, moving, and overall positive customer experience• Prioritized situational awareness and adaptability to promote business etiquette and mission

Served customers in the short-term and long-term rental of tools for residential, commercial, and industrial uses and clientele. Answered incoming inquiries regarding the function, availability, and safety of the equipment. Completed documentation and transactions, often engaging with contractors and subcontractors in various trades. Inventoried, cleaned, restocked, and repaired, as necessary,instruments and devices.• Managed continuous volume of customers, often repeat business from local skilled trades professionals and craftspeople hired forresidential and commercial projects in construction, electrical, plumbing, painting, and other services.• Developed knowledge of specific tools and implements, providing guidance and recommendations to customers as appropriate.• Explained and demonstrated proper, safe use of equipment, and shared additional required or suggested safety protocols, such asprotective accessories and processes.• Performed intake of incoming assets and engaged supplier network in preparing for product arrivals and decommissioned tools.• Recognized by management for exceeding expectations by meeting customer’s urgent needs, and completing assembly tasks in absence of designated personnel.• Trained incoming supervisor upon request of the manager.

Retrieved and packaged orders for shipment according to specifications. Followed requisitions and order sheets in selecting indicated items. Operated wave equipment for access to overhead items.• Assessed materials for defects or damage prior to packing, and reported issues as necessary.• Adhered to all company workplace safety and OSHA precautions, ensuring no personal loss-time incidents.• Maintained order through documentation of product and shipping records, organization of merchandise, and proper tagging andinventory of products.• Accountable for packing up to 60 packages and orders per shift, variable according to inflow of orders.• Moved from picking to packing function after showcasing improvement.

Retrieved shopping carts from the lot, assisted customers in loading vehicles, kept the parking lot orderly, and retrieved propane for customers.• Demonstrated customer service skills, often interacting with shoppers and providing assistance as needed.• Ensured sufficient quantity of carts replenished at store entrance for customer use.

Maintained orderly parking lot and assisted customers with purchases, as necessary. Retrieved carts for continual shopper access.

Sorted and grouped packages by destination and loaded shipments onto delivery vehicles, conveyor belts, and pallets. Movement of packages included substantial lifting, lowering and sliding for processing. Scanned and labeled packages for grouping.• Adhered to corporate safety and handling standards, using systematic procedures to accelerate processing, meet companydelivery targets, and improve customer experience.• Identified any errors in package information, including defects or discrepancies.