I work with teams to enhance business and system performance through end user process innovations and system functionality solutions. My goal is to develop and implement tangible plans to address the business needs to success.I also support team members by coaching and developing skills to achieve quality in integrity and standards.I guide required process/workflow modifications to the internal teams as strategic objectives change, ensuring accuracy and consistency in the common elements measured across all business units. - Collaboration with partnering teams internal and external to drive a consistent quality customer and team experience.- Documenting business acumen and processes, current and growth. - Developing appropriate Learning, process Guides, job aids, test scripts. Develop team collaboration and communication tools (using SharePoint)- Develop usable Training Simulations and Documentation with Oracle UPK Software for PeopleSoft and custom software applications. Provide continuous national documentation and resources for business enablement and services.Specialties: Change Management, UPK Developer, Oracle/PeopleSoft - HRMS, CRM, eRecruit, Financials, SCM, Training - instructor led/ eLearning (Certificate in eLearning design and development), HR Management Certificate. ITIL training, BA training.