• Responsible for managing the IT infrastructure and operation of a world-renowned, multi-site healthcare system, including providing oversight of all network communications, and 2,500 servers.• Lead infrastructure and storage team of six employees including all projects, support, and training. • Create and execute new business processes to improve program deliverables by 50% faster.• Championed new infrastructure solutions that reduced downtime by 75% and improved uptime by 90%.• Oversee and execute vendor’s proposals, contracts, RFPs, scope of work, and quotes on multiple projects.• Design, architect, and implement multiple data centers within a private cloud.• Redesigned disaster recovery plans and communicated status to management to ensure alignment between organizational capabilities and management’s requirements.• Design and enact multiple VMware and Citrix 7.6.3 farms with full failover capabilities to include Epic EMR implementation, PACS application, and multi-site virtual desktop environment.

• Oversee all aspects of US IT department operations including IT infrastructure, communication, backup, security systems, disaster recovery (DR), and regulatory compliance• Managed five employees responsible for all U.S.-based IT projects and served as U.S. lead of global support team for 400+ users worldwide.• Responsible for oversight and management of multimillion dollar IT capital budget.• Managed the development, implementation, and maintenance of company’s IT Strategic Plan, departmental policies and procedures, and oversee major projects, IT budgets, standards, and overall department performance.• Responsible for overall maintenance and planning of large scale U.S. infrastructure projects including acquisitions, enterprise wide installations and support of business applications, Windows and Linux servers, and VMware software/services.• Managed vendor contract negotiations, proposals, and RFPs for new infrastructure hardware and software acquisitions.• Developed security best practices for maintaining availability, integrity, and confidentiality of data stored and accessed on organization’s network.• Designed data center migration from physical environment to hosted hybrid cloud for both external and internal customers.• Broad experience with designing, implementing and troubleshooting: VMware vCloud, VMware ESX server, VMware virtual center, V-Motion, HA, DRS, and related VMware products (e.g., VM Workstation, P2V converters, VM Backup products and other products for virtualization).

• Managed a complex daily workload with responsibility for the development and implementation of automated and manual test scripts to significantly optimize real-time organizational performance.• Served as a subject matter expert and information resource to internal customers, providing technical support, troubleshooting, and technical expertise in the investigation and resolution of failure modes.• Earned senior management recognition for supporting the Mission Control Center Rehost project that delivered 81 new error free applications ahead of schedule and generated over $10 million in cost savings. • Created testing procedures and reports for Crew Exploration Vehicle Flight software applications and developed National Aeronautics and Space Administration (NASA) software for testing, process control, and data collection for real-time simulation systems.• Improved the performance of real-time mission applications by 90%, utilizing solid analytical skills to evaluate performance, identify improvements, and implement updates.• Collaborated with colleagues throughout software development lifecycle to improve quality standards and compliance during post-delivery anomaly investigations.

• Planned and executed complex system project that generated $2.5 million in cost savings within the first year of operation and exceeded all project goals and objectives.• Responsible for network engineering, Windows/Linux systems administration, design, installation, and configuration of LAN and WAN networks, desktop and network support, troubleshooting, and repairs.• Installed, supported, and maintained new server hardware and software infrastructure, and designed and implemented function and system-level test automation.