Tram Phan Email and Phone Number
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Tram Phan personal email
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Tram Phan is a Senior IT Asset Management Analyst @Meta via Accenture at Accenture. She possess expertise in customer service, data analysis, detail oriented, data entry, retail and 11 more skills.
Accenture
View- Website:
- accenture.com
- Employees:
- 407706
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Senior It Asset Management Analyst | Meta AssignmentAccenture Nov 2023 - PresentUnited States
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It Asset Management Analyst | Meta AssignmentAccenture Feb 2022 - Nov 2023
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Mobility Operations SpecialistSalesforce Mar 2020 - Jan 2022San Francisco Bay Area -
Technical SpecialistApple Nov 2019 - Mar 2020• Take care of customers with advice or a technical solution on the spot, using knowledge of current Apple technology to help with iPhone, iPod, iPad, and Airpods devices• Maintain strong relationship with customers by sharing knowledge and providing excellent customer support.• Repairing relationship with the customers by acknowledge, align, and assure that we will fix the problem and take care of their concerns by providing top-notch service.• Analysis and identify hardware and software issue on all IOS, WatchOS devices.• Perform trouble shooting on all IOS devices. • Provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects -
Product SpecialistApple Nov 2018 - Nov 2019United States• Maintain a high level of customer service in fast pace environment• Create energy and excitement around Apple products• Discover customer needs and match those needs with the right products and services• Working closely with customer and coach them on how to set up and use the new devices effectively together with create a great experience journey for the customer.• Keep up to date with new products, software, and data migration tools to help customers set up and transfer data between their devices seamlessly
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Front Desk ReceptionistCyclebar Aug 2018 - Nov 2018• Responsible for client conversions and coordinating/performing front desk operations• Addressed client requests and disputes professionally and efficiently.• Communicated with clients to determine areas of improvement within the Service Path and complete client satisfaction. -
Customer Service SpecialistPandora Aug 2015 - Jul 2016United States• Identified customer needs and provide customers with the right solution.• Initiate and follow-up with customers and providers to sell or resolve problems and answer any questions.• Builds and maintained a solid customer following through building brand loyalty and gaining clientele. -
Data Entry AssistantAkimax Nov 2013 - Jan 2015San Jose, California• Collected, organized and inserted data into company websites.• Administrator for company’s social media websites• Responsible for creating the contents and uploads to the company’s social networks.
Tram Phan Skills
Tram Phan Education Details
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Management Information Systems, General
Frequently Asked Questions about Tram Phan
What company does Tram Phan work for?
Tram Phan works for Accenture
What is Tram Phan's role at the current company?
Tram Phan's current role is Senior IT Asset Management Analyst @Meta via Accenture.
What is Tram Phan's email address?
Tram Phan's email address is tr****@****ure.com
What is Tram Phan's direct phone number?
Tram Phan's direct phone number is +166930*****
What schools did Tram Phan attend?
Tram Phan attended San Jose State University, De Anza College, Tafe Sa.
What are some of Tram Phan's interests?
Tram Phan has interest in Bim Ka, Kapten And Son, Fc Running Man Việt Nam, Michelle Phan, Dessert Town, Tobi Schnorpfeil, Inc, Community, Arts And Entertainment, Pixel World Vietnam.
What skills is Tram Phan known for?
Tram Phan has skills like Customer Service, Data Analysis, Detail Oriented, Data Entry, Retail, Time Management, Teamwork, Microsoft Powerpoint, Management, Microsoft Word, Social Media, Microsoft Excel.
Who are Tram Phan's colleagues?
Tram Phan's colleagues are Saranraj Dhatchinamoorthy, Abhijeet A., Nemerisza A., Sunil Kumar Gupta, Michael Hogg, Johnson Nguyen, Olga Ariza Edang.
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