Connie Tran Email & Phone Number

San Mateo County, California, United States

• Manages a team of specialists that coordinates 10+ environmental and public health programs that engages over 700,000 residents and business through strategic planning, outreach, and education
• Communicates with senior leadership to ensure County writing and style guide compliance for all programs is met and messaging is clear and concise for the public
• Develops workflow and guidelines for County policies for purchasing, procurement, and contracts
• Oversees media and purchasing contracts with budgets of up to one million dollars

San Mateo, California

• Program Coordinator for Pollution Prevention Programs and developed workplans and budgets, conducted research, coordinated media buys, and evaluated outreach performance
• Developed a diverse range of writing expertise to engage different audiences including technical writing, grant writing, and copywriting
• Communicated critical COVID-19 and CZU Lightning Complex Fires information in collaboration with different agencies using variety of digital marketing platforms

Oakland, California

• Coordinated program activities on health and safety, workers’ rights, and a microloan pilot project in collaboration with organizational partners aligning outreach and campaigns at the local, statewide, and national.
• Managed 10 grants with budgets ranging from $10,000-$750,000 and ensured all contractual agreements were met
• Executed logistics and content creation for meetings and events for steering committee, community stakeholders, and organizational partners with attendance ranging from 30-300 participants

San Francisco, CA

• Developed expertise in use of MINDBODY software to manage leads and clients, process and track sales, and service accounts
• Cultivated company partnerships including ClassPass, Groupon, Gilt City, and Lorna Jane
• Supervised a team of front desk staff and created a front desk manual to streamline all studio communications and protocols
• Responsible for onboarding and training front desk staff and studio instructors

San Francisco, CA

• Created a front desk manual for front desk hiring processes and training procedures
• Managed studio services including water, laundry, AED, and inventory
• Facilitated and prepared meeting materials for quarterly staff meetings

San Francisco, CA

• Responsible for greeting clients, studio maintenance, answering phone calls and emails
• Achieved membership sign-ups by educating clients on Elevate’s method of fitness ele_Fusion™ where yoga, Pilates, barre, and resistance training is combined
• Assisted clients with questions about classes, promotions, and account questions

San Francisco, CA

• Responsible for greeting clients, answering phone calls and emails
• Scheduled appointments and had new clients fill out intake paperwork using DrChrono EHR software
• Maintenance of front desk area, treatment rooms, and inventory
• Educated clients on different medical and skin services, products, and promotions

San Francisco

• Researched and created website and newsletter content for a Domestic Violence Awareness Campaign
• Website design, maintenance and content development for sfyouthhealthconnect.org
• Co-facilitated youth focus groups with Balboa High School and San Francisco’s Community TAY Advisory Board

Oakland, CA

• Administrative support by scheduling appointments, filing and organization and housekeeping of patient rooms to staff of 8 healthcare professionals including chiropractors, acupuncturists, massage therapists and.
• Verified health insurance coverage with networks including Kaiser, Cigna, Anthem Blue Cross
• Achieved membership sign-ups by educating clients on models of cooperative health, holism, and alternative medicine

San Francisco, CA

• Graded 10-30 papers within 1-2 week deadlines providing constructive feedback to help improve student’s writing
• Attended scheduled class dates to collect assignments, organize paperwork, and review students’ rough drafts
• Assisted with proctoring exams in a 500 student classroom by distributing and collecting exam material

Bachelor Of Science (B.S.), Health Education, Community-Based Public Health Emphasis, Summa Cum Laude

600-Hour Massage Therapist Program

Education record