Travis Ackerman Email & Phone Number

Boise, Idaho, United States

•Continually maintained and improved company'sreputation and positive image in markets served.•Considered business demands and customer preferenceswhen developing pricing structures and marketing plans.•Leveraged industry trends and competitive analysis toimprove customer relationship building.•Managed quarter of companies total renewal revenue,maintained world class renewal ratings company wide.

•Built relationships with customers and community toestablish long-term business growth.•Achieved sales goals and service targets by cultivatingand securing new customer relationships.•Resolved problems with high-profile customers tomaintain relationships and increase return customer base•Collaborated with upper management to implementcontinuous improvements and exceed team goals.•Managed accounts to retain existing relationships andgrow share of business.•Managed book of business worth $1,000,000+ quarterlyacross 50+ top accounts.•Maintained client satisfaction with forward-thinkingstrategies focused on addressing client needs andresolving concerns

•Utilized intuitive sales skills to grow store sales 150% in the first 90 days of employment • Applied relationship management expertise to work with vendors to approve returns and credits on faulty and/or outdated products• Delegated responsibilities to a multidisciplinary team to ensure timely completion of work orders• Revamped pricing model on inventory and labor to stay competitive and increase profitability• Managed inventory stock levels

Post Falls, Idaho

•Qualified buyers by matching requirements and intereststo various car or truck models and discussing financeoptions.•Reviewed vehicles before final delivery to validate forcompleted tasks such as installed add-ons and damagecorrections.•Closed sales by overcoming objections, asking for sales,negotiating price and completing purchase contracts,

Boise, Idaho Area

•Set goals and team challenges in order toboost sales• Maintained moral, allowing us to consistently hit monthly, quarterly, and year end sales goals•Utilized team management and organizational skills togrow store profits by 20% in first year•Handled customer relations issues, enabling quickresolution and client satisfaction.•Coached employees in successful selling methods andencouraged cross-selling to drive revenue.

Coeur D'Alene, Idaho

•Configured hardware, devices and software to set upwork stations for employees.•Removed malware, ransomware and other threats fromlaptops and desktop systems.•Explained technical information in clear terms tonon-technical individuals to promote betterunderstanding.•Responded to support requests from end users andpatiently walked individuals through basictroubleshooting tasks.