Lisa Travers Email & Phone Number

London, England, United Kingdom

I am a highly organised and detail-orientated freelance Administrative professional with over 25 years of experience in the Administration and Executive Assistant field.Working from my fully equipped home office in South East London as a Virtual Assistant, I specialise in working directly with company owners of small businesses, start-ups, and sole traders by assisting them with their administration needs so that they can concentrate on growing their business and taking it to the next level.Whether you are looking for someone to support you on a new business venture, seeking cover during an employee absence, or simply choosing not to go down the employment route, I can help you! SERVICES OFFEREDIf you require assistance but can't find the service listed below, please contact me to discuss.* Accounts Payable * Administration Support* Appointment Management* Copy typing - 60 wpm * CRM Management* Customer Service * Data Analysis * Data Entry * Diary and Calendar Management * E-mail Campaigns * E-mail Management and daily inbox support* Event Planning / Management* Leaflet / Poster Design * Meeting Organisation * Office Management * Personal Assistance * Personal Lifestyle tasks* Pivot charts & Dashboards * Power Pivots * Presentation Creation * Project Administation / Management * Reporting* Reports / Forms / Templates Creation * Research Services * Spreadsheet Creation / Maintenance / Management* System Setups * Travel Planning & Booking * Virtual Assistance * Web Research * Word Processing

London, England, United Kingdom

• Created, designed & prepared a library of Sales reports for the Company, Sales Agencies and the individual Sales representatives.• KPI and data trend analysis• Creation & production of sales invoices • Calculated commission payments for Sales Agencies & Sales Representatives• Created & designed presentations, sales promotional material & branding• Management of several Databases• Reconciliations• Payment management• Team member background checking and onboarding• Client and stakeholder management• Organising corporate events including exhibitions, national courses and international events• Customer acquisition• Event & Merchandise sales• Content management on client websites• Recruitment and training of staff• Inventory & stock control managementKey achievements:• Build of sales databases for both Agencies & Clients, reducing time and cost• Build of several dashboards increasing better decision making to drive revenue• Adapting to several tasks to increase my own return on investment (ROI)

London, England, United Kingdom

• Liaised with Developers through the progression of off plan investment projects• Main point of contact for customers and stakeholders• Built & managed sales database• Sales administration• Processed sales reservations and reservation fees• Acted as the intermediary between Buyer & Developer• Invoicing and payment reconciliation and management• Process management• Promotional work with sales agencies• Finance and bank accounts management for UK and Ireland• Organised national events including exhibitions and staff training days• Coordinated schedules, meetings and appointmentsKey achievements:• Implemented all Administration systems in this Startup company• Generated repeat business through excellent aftersales service increasing revenue• Instrumental role in winning Best large Agent at the AIPP Awards 2008

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom