Travis Crenshaw Email & Phone Number

Grapevine, Texas, United States

• As Vice President of Global Service Delivery reporting to the CEO. I am responsible for Managed Services (Traditional core servers/networks, cloud, telecom, and cyber security). I also am responsible for a Managed.
• Over 40K endpoints monitored
• Over 20K devices under management (servers, network devices, & cloud)
• 97.5% Customer Satisfaction ratingAs part of the Executive Governance team, I support compliance with various audits (HIPAA, SOC2, GDPR).

Irving, Texas, United States

Frisco, Texas

• In my former position, I owned and directed all technical infrastructure services, security, and operational support. I oversaw the development and execution of an enterprise-wide information security plan that.
• Managed the complete lifecycle of moderately-to-highly complex projects to relocate/expand our corporate offices from planning to execution to ensure planned results are achieved on time and within budget.
• Successfully stabilized critical infrastructure by relocating file servers and phone system for call center to redundant data centers.
• Implemented new HIPAA/HITECH policies and procedures and ITIL processes (Incident and Change) to streamline IT priorities and improve customer service.
• Completed audit of all Business Associate Agreements (BAA) for compliance.
• Led the successful data migration from QuickBooks to Oracle/Netsuite for accounting and finance.

Dallas/Fort Worth Area

• As a Managing Consultant, I delivered business value by providing technical counsel and project leadership within the organization regarding technology integration initiatives and operational activities. I managed the.
• Oversaw technologies, systems solution design, data, and metrics in alignment with the organization's vision, goals and objectives.
• Developed comprehensive application portfolio by business process to identify and eliminate redundancies.
• Partnered with executives and IT leaders to support the development and testing of business continuity and disaster recovery-procedures and infrastructure procedures.

Oklahoma City, Oklahoma Area

• As a CIO, I oversaw technology execution to effectively drive process and technology change in a dynamic and complex operating environment. During this time, I have established a culture of innovation and maximization.
• Commended for providing pivotal leadership in the development and execution of a technology strategic plan in support of the business initiatives.
• Achieved historic milestone by launching the surgically focused electronic health record with integrated revenue cycle management functions for hospitals.
• Owned and continuously optimized the end-to-end project development lifecycle to relocate/expand our corporate offices.

Addison, Texas

• My main responsibility for this position was to manage and coordinate IT across the enterprise. I defined and implemented a comprehensive IT strategy while ensuring critical systems, infrastructure, information.
• Supported business growth through organizational redesign, major infrastructure upgrades, new process implementation, and strategy alignment.
• Directed efforts for achieving “Outstanding Performance” award for radical improvements in customer service in 2008.
• Led the successful execution of a $3.5MM capital project to upgrade to Exchange 2007, MOSS 2007, and Active Directory.
• Successfully upgraded corporate patient accounting system (revenue management and scheduling tool from Source Medical AdvantX) and corporate consolidated financial system (Oracle) to stabilize environment.
• Instrumental as a member of steering committee to oversee the implementation of eClinical Works and Salesforce.com for 11 diagnostic facilities (True Results).

As part of the executive management team, my responsibilities include internal process improvements, new business development, and developing customer relationships with strategic accounts via consulting opportunities. Recent engagements include a global data center strategy for Mary Kay, renegotiation of an IT outsourcing services agreement with Trinity.

Managed organization of over 340 professionals with an annual operating budget of $81MM. Responsibilities include the technical support and operations of a 1,800 MIP data center, a 1,200 node Windows NT and UNIX server environment, 12,000 PC’s, Help Desk, enterprise security, order fulfillment, asset management, disaster recovery and business continuity.

Bachelor Of Science - Bs, Management Technology

Associate Of Applied Science, Electromechanical Technology