o Maintains and reconciles inventory records and provides a detailed monthly roll forward of customer owned inventory.o Understands, communicates and tracks customer provided bills of materials. Communicates all changes in a timely fashion.o Ensures that Quality Control tests are performed and trackedo Tracks the Health and Safety Program for specifically assigned customers and keeps a log of all/any events.o Tracks expenses to be charged to specific customer including, but not limited to, fill fees, warehousing costs, insurance costs, waste removal costs.o Track Production and Production Scrap to ensure that products are within specifications.o Responsible for PO Managemento Work with assigned customers to support order forecasting.o Ensures appropriate internal controls are in place and supports effective and efficient customer audits.o Works closely with specific customers to develop/maintain partnerships through the production process.o Manage/Track Inventory in each part of the process from receiving through shipments to customerso Periodically updates management on customer relationship for specific customers

Sr. Sales Analyst (2015-2018)o Managed operational cadence of evergreen accounts, exceeding $200Mo Constant analysis focused on driving down the cost per saleo Produced and analyzed ad-hoc reports to track activity in Salesforceo Utilized advanced Microsoft Excel skills to relate data sets and improve efficiencieso Facilitated ongoing team collaboration for improved team performanceo Developed processes and training materials for new hiresKEY ACHEIVEMENTS Discovered new sales-lead source, to impact bottom line by ~$2.5M Covered Executive Director and Operations Manager during absence All-Company - Point of Contact (accounts) when four call centers closed Success Manager (2015)o Managed a book of business equating to $25Mo Day-to-day interaction with customers, media consultants and resolution teamso Continuously evaluated and monitored customer programs to ensure targetsRetention Specialist (2013-2015)o Managed customer’s advertising program, performance and expectations o Assisted small to medium sized businesses with their marketing strategiesKEY ACHEIVEMENTS 2014 - Managed $1.5M+ in revenue returning 102% to objective 2014 - Lead Internet Advertising Penetration Salesforce Integration TesterAdvertising Consultant (2010-2013)o Consulted with current customers to review advertising and resultso Prospecting new businesses by telephone KEY ACHEIVEMENTS Lead multiple markets on percent to objective Mentored new hires on sales techniques

Developed training programs to educate distributors, dealers and fellow associates Integral part in developing Viral / Social Networking to communicate company messages and sales specials to dealers and end users Intermediated communication between departments in terms of sales, returns, warranties and federal documentsManaged the needs/requirements of 500+ commercial accounts through routine contact and extensive follow-up to maximize sales in 7 statesResponsible for customer service duties including answering customer queries, problem solving and providing detailed information on products

Provided clerical support for the Public Administrative Officer Added television programming and updated the slide show on the Public Access Channel

Built and maintained relationships with the community and merchants in the area Created presentations and brochures for the Executive Director to presentWorked closely with associates to accomplish daily tasks

Enforced policies and confronted policy infractions in conjunction with Residence Life Student Conduct SystemPlanned and implemented a developmental balance of programs in accordance with the departmental programming modelCounseled and advised residents with personal and academic issues.Participated in customer service desk responsibilities and operations.

Selling of cell phones and accessories in a fast paced environment Daily reporting on inventory and sales levels Responsible for the training of new associates Three time Employee of the Month