Develop and improve the RIEGL ALS workflow through software and hardware development for customer success.Maintain in house tools to automate and assist various workflows, primarily automating post processing for rapid analysis of data. Performed auditing for inclusion of various hardware for our turnkey solutions to increase customer efficiency.Acting subject matter expert for the airborne division at RIEGL USA, assisting in customer support and internal inquiries to keep collection campaigns moving and optimize deliveries.

In my Lead Support Engineer role, I not only specialize in support for our customers, but I help lead the support team to success. I handle a myriad of duties: hardware training, software training, remote assistance, on-site assistance, acquisition testing of sensors, assistance in sales demos, and provision of general technical expertise for in house departments. I specialize in the airborne sector of our remote sensing divisions.Additionally to the above general responsibilities, I also create and maintain a number of tools for use internally and by customers.

In my Support Engineer role, I handle a myriad of duties: hardware training, software training, remote assistance, on-site assistance, acquisition testing of sensors, assistance in sales demos, and provision of general technical expertise for in house departments. I specialize in the airborne sector of our remote sensing divisions.Additional to the above general responsibilities, I also created a number of tools for use in the support workflow. The goal of these tools were to automate support processes and make command line arguments otherwise accessible and more feature rich to our support team.

Worked in the registrar's office to assist in efficiency of data entry through programming. One project sorted students based on completed coursework as extracted via degree audits. said student would be be consulted should they have insufficient or incorrect credits for their grade level.