As an Account Executive focused on the Special Operations Forces (SOF) vertical team, I played a key role in bridging the gap between industry solutions and government mission objectives. My primary focus was on maximizing customer satisfaction and achieving mission-critical goals by delivering tailored architectural solutions, product consulting, and technical sales support. By directly managing accounts and partner relationships, I drove the development of strategies that informed formal… Show more As an Account Executive focused on the Special Operations Forces (SOF) vertical team, I played a key role in bridging the gap between industry solutions and government mission objectives. My primary focus was on maximizing customer satisfaction and achieving mission-critical goals by delivering tailored architectural solutions, product consulting, and technical sales support. By directly managing accounts and partner relationships, I drove the development of strategies that informed formal sales plans and proposals, ensuring alignment with government requirements and procurement processes. Show less

Provided architectural solutions and technical sales support for the Special Operations Forces (SOF) vertical team at Cisco Systems. Developed formal sales plans and proposals to drive account and partner responsibilities within the DoD East Region. Increased customer satisfaction within the SOF vertical team to support the mission objectives.

Manage a team of IT professionals in a variety of disciplines providing enterprise IT support. Under indirect government supervision, oversee the efforts to provide network, systems, and communications expertise to solve enterprise complexities.

Provided ongoing LAN \ WAN administrative support, including managing remote and O&M functions. Developed and managed lifecycle replacement for all network equipment and associated peripherals based on command and industry technology recommendations and IT best practices. Utilized extensive knowledge of technology to review, analyze and evaluate program progress and performance. Managed all IT vendor operations, installs, upgrades, and configurations. Evaluated new security technology and… Show more Provided ongoing LAN \ WAN administrative support, including managing remote and O&M functions. Developed and managed lifecycle replacement for all network equipment and associated peripherals based on command and industry technology recommendations and IT best practices. Utilized extensive knowledge of technology to review, analyze and evaluate program progress and performance. Managed all IT vendor operations, installs, upgrades, and configurations. Evaluated new security technology and conducted vulnerability assessments. Conducted a continuous review and analysis of SLA’s and performance measurements. Responsible for the direction and coordination of advanced network projects that implemented complex operating systems, system controls and monitoring programs, database management systems, and other high-level system analysis and consultation services for the warfighter. Show less

Operational Communications